Business Analyst

hace 4 días


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
Job Description

We are seeking a highly analytical and detail-oriented Senior Business Analyst to join our Finance Operations (FinOps) Program Management Office (PMO) at Amazon Support Services Costa Rica SRL.

About the Role

This is an exciting opportunity to work on complex projects that meet our business and customer needs, delivered to a high standard and scalable for the future. As a Senior Business Analyst, you will perform detailed requirements analysis from a people, process, and technology perspective with a sharp focus on the customer.

Key Responsibilities:
  • Lead requirements analysis, validation, verification, and approval ensuring completeness, consistency, feasibility, and traceability.
  • Translate business and customer requirements leveraging data analysis tools to provide timely, meaningful, and consumable information driving significant business value.
  • Work with technical teams, process owners, and subject matter experts to design, develop, test, and launch automated, scalable solutions addressing customer needs while meeting high standards.
  • Ensure requirements traceability and manage change requirements through effective change control processes and tools.
  • Evaluate business processes to identify problems and opportunities and partner with operational teams and process owners to problem-solve during design, testing, and deployment.
  • Create business analysis artifacts and processes increasing team maturity and effectiveness.
  • Develop optimization and automation strategies of business processes influencing stakeholders to ensure relevant deadlines are met and communicate critical information effectively.
Requirements:
  • 5+ years of tax, finance, or related analytical field experience.
  • Bachelor's degree.
  • Experience defining requirements and using data and metrics to draw business insights.
  • Experience with Excel and SQL.
  • Experience making business recommendations and influencing stakeholders.
Benefits:

Amazon highly values diversity and has initiatives in place to facilitate career opportunities and support individual growth including flexible working and a structured onboarding environment.

Estimated Salary: $70,000 - $90,000 per year
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