Virtual Assistant
hace 1 día
**About the Role**
We are seeking a highly skilled Virtual Legal Assistant to join our team as a Case Assessment Coordinator.
The ideal candidate will be responsible for scheduling appointments with potential clients, communicating with them through various channels, and qualifying prospective clients for our law firm.
**Key Responsibilities:**
- Schedule appointments with potential clients for case assessment.
- Communicate with clients via SMS, email, and phone calls.
- Qualify prospective clients for our law firm through interviews over the phone.
- Manage necessary paperwork, including document retrieval, signing, and filing forms.
- Send retainer documents and conduct follow-ups (client's discretion).
- Communicate with point of contacts or clients for lead management and status.
**Requirements:**
- Excellent English and Spanish communication skills.
- Willingness to work long-term and in the US time zone.
- Hardworking and committed individual.
- Tech-savvy with experience in BPO (Business Process Outsourcing) a plus.
- Complete work-from-home equipment, including a laptop/PC, headset, and at least 10 Mbps internet connection with a backup internet connection.
**What We Offer:**
- Performance-based merit increase.
- Monthly performance and attendance incentives.
- Wi-Fi subsidy.
- Health assistance.
**Compensation:** Starting pay rate: $4-$6 per hour. If you're interested and meet the qualifications, please fill out the form below. Please upload your resume in English. **Job Types**: Full-time, Part-time. Pay: $2,566.16 - $3,849.24 per hour.
**Experience Required:** Customer Service: 1 year (required). **Language Skills:** English (required) - Spanish (required).
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