Customer Service Virtual Assistant

hace 3 semanas


San José, Costa Rica Detail Cleaning Services A tiempo completo

We are looking for:

- Excellent written and verbal communication skills are a must
- Experience in dealing with customer inquiries of different types (i.e. service requests, billing questions, resolving service dissatisfaction, etc.)
- An ability to problem solve and multitask
- Strong attention to detail and ability to adapt to change
- Goal oriented and ability to deliver expected results in a timely manner
- Ability to easily learn different CRM Systems
- Knowledge of Microsoft Office tools, Google Drive, VOIP)
- Some Experience in sales is a plus
- Customer Service Experience is a plus
- Full time Availability
- Bilingual (Spanish and English)

What we offer:

- Weekly Pay: $300+
- Hours of Operation: 8-9 hour weekday shift and only 4-5 hours on Saturdays
- No night shifts
- Work from Home
- Paid Training
- Vacation, PTO and even Birthday Paid off
- Up to 4 Holidays Paid Off
- Opportunity to grow with us

Requirements to work from home:

- Excellent Internet connectivity:

- Internet access speeds of 2 Mbps upload and 10 Mbps download - the faster the better
- Productive work environment:

- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
- A quiet and distraction-free, secure place to work.
- A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

About us:
Detail Cleaning Services was started in 2009 and is a family and veteran owned business. Currently rated the number one cleaning home in the Greater Houston area with over 1,000 5-star reviews across different online platforms.

What is the secret to our success?

Simple. We take care of our employees and they take care of the happy clients. We have a highly motivated team of techs and a rockstar office staff that take great pride in bringing friends and neighbors in the area the great feeling of a clean home by providing professional, detail-oriented and friendly service with a personal touch each day - caring for each home as if it were their own.

Pay: ₡200,000.00 - ₡309,000.00 per week



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