Business Operations Assistant

hace 3 días


San José, San José, Costa Rica United Parcel Service A tiempo completo

Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and a keen eye for detail? We're looking for a skilled Business Operations Assistant to join our team at United Parcel Service

In this role, you will provide critical support to our operations team, ensuring seamless customer interactions and driving business growth through process improvements and innovation. With strong technical skills and a solid understanding of business principles, you will analyze data, identify trends, and develop actionable recommendations to enhance operational efficiency and customer satisfaction.

You will be working closely with cross-functional teams to develop and implement strategic plans, managing multiple projects simultaneously and meeting deadlines while maintaining exceptional customer service standards. Key responsibilities include:

  • Analyzing data and developing insights to inform business decisions
  • Implementing process improvements and innovations to enhance operational efficiency
  • Communicating with internal and external stakeholders, providing updates and progress reports
  • Developing and maintaining accurate records and files, adhering to company policies and procedures

As a valued member of our team, you will enjoy a comprehensive benefits package, flexible work arrangements, and opportunities for professional growth and development.

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