Sales Operations Process Improvement Specialist

hace 12 horas


San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

Drive Innovation through Collaboration

We believe that collaboration is the key to innovation at Zm Financial Systems.

As a Sales Enablement Specialist, you will be part of a dynamic team that thrives on diverse perspectives to overcome market challenges.

Key Responsibilities:

  • Support the sales tech stack by managing user changes and acting as the point of contact with vendors.
  • Train internal end users and enforce best practices.
  • Run weekly reports and analysis to identify areas for improvement.

Project Focus:

You will lead and execute projects focused on automating or improving efficiency across the lead-to-cash process.

Engage and provide input to key stakeholders, including senior management, to implement improvements.

Advocate for Sales by regularly communicating with departments using surveys and interviews to determine priorities and support strategic decisions.

Monitor technology developments and research industry trends to explore new concepts and approaches.

Qualifications:

A Bachelor's degree and minimum 4 years of experience in Sales Operations, Sales Enablement, Sales, or related fields are required.

Experience training and enforcing best practices with Sales teams and understanding various sales functions is preferred.

A highly organized individual with strong multitasking and prioritization skills is essential.

Active listening, independent thinking, and strong teamwork and leadership skills are also required.

Excellent verbal and written communication and interpersonal skills are necessary to build relationships across departments and teams.

Demonstrated good judgment and strong critical and creative thinking skills are needed for problem-solving and issue resolution.

Requirements:

Microsoft Office proficiency, including Word, Outlook, PowerPoint, and Excel.

Fully vaccinated for COVID-19 and able to present proof of vaccination.

This role may be considered a promotional opportunity.

Zm Financial Systems offers a competitive benefits package, including medical, dental, vision, parental leave, paid time off, a 401(k) plan, life insurance, disability insurance, accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.



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