Customer Experience Strategy Manager

Drive Customer Impact at Scale">The Technical Program Manager is instrumental in leading the Modern Work portfolio development, working closely with WW stakeholders across the company. This role empowers the newly formed Customer Experience and Support organization to reimagine and drive customer impact at scale.">You will be responsible for managing a team...

Microsoft is a global leader in technology, empowering individuals and organizations to achieve their goals. We are committed to delivering exceptional customer experiences through our innovative products and services.The Customer Experience and Success (CEnS) organization is responsible for driving the strategy, design, and implementation of Microsoft's...

About the RoleWe are seeking a highly skilled Customer Experience Manager - Operations to join our team at Nitel. As a key member of our operations team, you will play a crucial role in delivering exceptional customer experiences and ensuring timely deliverables to our customers.Key Responsibilities:Drive timely deliverables to customers in accordance with...

Company OverviewAt Microsoft Corporation, we strive to empower every person and organization on the planet to achieve more. Our culture is built on a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.Job DescriptionWe are seeking an intellectually curious, customer-obsessed Support Engineering Manager who...

About the PositionWe are looking for a highly skilled professional to fill the position of Communications and Customer Experience Manager. The successful candidate will be responsible for leading our Customer Relationship Management (CRM) team, developing and implementing communication plans, and delivering high-quality services to our customers.Key...

Job OverviewThe Guest Services Manager is responsible for overseeing all property operations and ensuring that high levels of hospitality and service are provided. This includes representing property management in resolving guest or property-related situations and managing the flow of questions and directing guests within the lobby.Main...

The Go To Market Operations (GTMO) organization within Intel's Sales and Marketing business group is looking for a dynamic, strategic professional to drive an aligned, ONE INTEL approach to consumption data.This leader must create a vision and develop a multi-year consumption data strategy inclusive of use case assessments and prioritization, roadmap...

**About Us**At Publicis Global Delivery, we are a team of passionate professionals dedicated to delivering outstanding work for our clients. With over 1,700 employees in LATAM, we strive to push boundaries and drive innovative solutions. If you're a risk-taker who loves developing intrepid ideas, PGD is the place for you.**Job Description**The (Media)...

Role Overview:As Virtual Customer Experience Lead, you will be responsible for designing and delivering exceptional customer experiences that meet and exceed client expectations. Your primary objective will be to create a customer-centric culture within our organization, fostering a deep understanding of customer needs and preferences.Key responsibilities...

Microsoft is a global leader in technology, empowering every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. This approach enables us to create life-changing innovations that impact billions of lives...

**Empower Customer Success and Growth**We are looking for an experienced Customer Success Director to lead our Success Center team in delivering exceptional customer experiences across our digital, commercial, and mid-market customers.The ideal candidate will be responsible for developing strong executive relationships, executing customer success strategies,...

Customer Experience and Success OrganizationThe Microsoft Customer Experience and Success (CEnS) organization is responsible for shaping the end-to-end customer experience strategy, design, and implementation.We are committed to exceeding customer expectations in every interaction through a connected customer experience.This enables us to build a future...

Job DescriptionWe are seeking a highly skilled and experienced Guest Experience Manager to join our team. The successful candidate will be responsible for managing front desk operations, including check-in and check-out processes, resolving guest issues, and providing exceptional customer service.The ideal candidate will possess strong leadership skills,...

Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...

This is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality.We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth.To accelerate our growth, we are seeking an experienced Customer Success...

Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place...

Enchanting Travels is a dynamic and innovative travel company specializing in crafting unique, tailor-made journeys for discerning travelers around the world. Founded in 2004, we have made the travel dreams of thousands of guests come true.We are a diverse team with 160+ individuals from 17 nationalities working from our offices in the USA, Canada, Germany,...

**Why Catalina?** Catalina delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our _greatest _asset is our people.Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.When you join the Catalina team, you will be part of an inclusive environment that embraces...

**Why Catalina?** Catalina delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our _greatest _asset is our people.Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.When you join the Catalina team, you will be part of an inclusive environment that embraces...

**About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...