Guest Experience Manager

hace 1 semana


San José, San José, Costa Rica Marriott Worldwide A tiempo completo
Job Description

We are seeking a highly skilled and experienced Guest Experience Manager to join our team. The successful candidate will be responsible for managing front desk operations, including check-in and check-out processes, resolving guest issues, and providing exceptional customer service.

The ideal candidate will possess strong leadership skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment. If you are a motivated and dedicated individual who is passionate about delivering outstanding guest experiences, we encourage you to apply for this role.

Responsibilities
  • Manage front desk operations, including check-in and check-out processes.
  • Resolves guest issues efficiently and effectively.
  • Provide exceptional customer service to guests.
  • Collaborate with other departments to ensure seamless guest experience.
  • Develop and implement strategies to improve guest satisfaction.

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