Sales Representative

hace 1 semana


San José, San José, Costa Rica Iceberg Health Injury A tiempo completo

Job Summary: We are seeking a highly skilled Sales Representative to join our team at Iceberg Health Injury. As a key member of our call center, you will be responsible for interacting with current and potential patients, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Answer inbound referrals from multiple sources
  • Follow communication scripts based on customer needs
  • Close calls by setting appointments
  • Clarify information, research issues, and provide solutions
  • Mastery of multiple product lines
  • Update information in medical software

Requirements:

  • 0-3 years' experience in a call center
  • 2-4 years' experience in a customer service sales role
  • Good telephone skills
  • Willingness to adapt and continuously learn new information/systems
  • Detail-oriented and task-focused

Preferred Skills:

  • Excellent English language skills
  • Previous experience with Personal Injury and/or Medical Centers
  • Familiarity with CRM systems and practices
  • Success-driven and metrics-focused
  • Extreme compassion to help those in need
  • Excellent verbal and written communication skills
  • Organized and professional
  • Positive attitude

Compensation: $351,032.75 - $403,852.40 per month


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