Customer Experience Expert
hace 7 días
The successful candidate will be responsible for:
- Providing exceptional customer service by responding to customer inquiries, resolving technical issues, and escalating complex problems to senior-level specialists.
- Collaborating with internal stakeholders to ensure seamless project outcomes, including cross-functional teams, programming, and quality assurance testing.
- Maintaining accurate and up-to-date records of customer interactions, including communication history, issue resolution, and follow-up actions.
- Staying current with industry developments, technologies, and best practices to ensure continued growth and development in a rapidly evolving field.
- Developing and implementing process improvements that enhance customer satisfaction, efficiency, and effectiveness.
- Building and maintaining strong relationships with customers, colleagues, and other stakeholders to foster a culture of trust, respect, and open communication.
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Customer Experience
hace 4 semanas
San Francisco, Heredia, Costa Rica Uber A tiempo completoAs a Foundations Program Manager within the Enablement Community Operations Org you'll play a key role to ensure that we develop solid frameworks, processes and governance definitions to help our team achieve our next level in the maturity stage.We are looking for an experienced, upbeat and trustworthy leader who is able to use its customer experience skills...
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Customer Experience Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoCompany OverviewMarriott International, Inc is a leading hospitality company with a portfolio of brands that include JW Marriott and Marriott Hotels. Our flagship brand, Marriott Hotels, has over 500 global locations and is advancing the art of hosting to deliver premium choices, sophisticated style, and well-crafted details. Job DescriptionWe are seeking a...
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Customer Service Expert
hace 2 semanas
San Francisco, Heredia, Costa Rica Swarovski A tiempo completoABOUT THE JOB:At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create.Our Global Business Services (GBS) Spoke, based in San Jose, Costa Rica is an attractive workplace, which delivers high quality multi-functional services, provides functional expertise, and ensures a continuous improvement of our process...
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Guest Experience Expert
hace 7 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob DescriptionAs a Guest Experience Expert at Marriott International, you will play a critical role in creating unforgettable memories for our guests. Your primary responsibility will be to provide world-class service, ensuring every interaction is personalized, attentive, and exceeds our guests' expectations.Main ResponsibilitiesDeliver exceptional service...
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Guest Experience Expert
hace 4 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoAbout Our CultureWe believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.About the RoleWe are seeking a highly skilled and motivated Guest Experience Expert to join our...
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Customer Experience Manager
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Description:As a key member of our team, you will oversee the day-to-day operations of our customer service department. Your responsibilities will include managing a team of customer service representatives, coordinating with other departments to resolve customer issues, and ensuring that all customer interactions are handled in a timely and professional...
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Customer Data Platform Expert
hace 4 días
San Francisco, Heredia, Costa Rica Databricks A tiempo completoThe Impact You Will Have:As a Customer Data Engineer, you will be part of a team responsible for onboarding new customers to the Databricks platform, as well as assisting existing customers to deploy new use cases on the platform. You will become an expert on the Databricks platform and guide customers to make the best technical decisions to achieve their...
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Customer Experience Advocate
hace 5 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob DescriptionWe are seeking an experienced Customer Experience Advocate to join our Ultra-Fast-Fresh Support team. As a key member of our team, you will be responsible for supporting Amazon US Grocery Delivery business and its verticals.Key responsibilities include:Improving sourceability and buyability of Fresh and PrimeNow selection by analyzing drivers...
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Guest Experience Expert
hace 4 semanas
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo**Número de Empleo** 23076983**Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA**Horario** Part-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-Management**Descripción del...
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Customer Experience Representative
hace 7 días
San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completoWe are Mphasis, a company that helps enterprises transform their businesses using next-generation technology.As a customer-centric organization, we believe in delivering hyper-personalized digital experiences for our clients and their end customers.About Our Approach:We use the exponential power of cloud and cognitive to achieve our goal.Your Job...
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Manager, Customer Experience
hace 3 semanas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...
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Guest Experience Expert
hace 1 semana
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo**Número de Empleo** 24100449**Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Costa Rica Marriott Hotel Hacienda Belen, 700 meters west from Bridgestone/Firestone, Heredia, Costa Rica, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-ManagementNuestro trabajo no...
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Customer Experience Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany OverviewExperian is the leading global information services company that powers opportunities to create a better world. We provide data, technology, consulting and analytical tools to our clients around the world.Brief Job DescriptionWe are looking for a talented individual who can demonstrate strong communication skills through active listening to...
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Customer Experience Manager
hace 4 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoJob OverviewThis role is responsible for ensuring the seamless delivery of product support or solution portfolios throughout their lifecycle. The successful candidate will have a proven track record in service business management, delivery, and solution architecting.About Hewlett PackardHewlett Packard is a global leader in technology solutions. We are...
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Customer Service Experience Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Swarovski A tiempo completo**Job Overview**We are seeking a skilled Customer Service Experience Specialist to deliver exceptional customer experiences by listening to their needs, responding efficiently, and resolving inquiries in accordance with guidelines and legislation. The ideal candidate will embody the Swarovski Values and Customer Experience vision.**Key...
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Customer Experience Insights Lead
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob OverviewWe are seeking a highly skilled CX Insights Lead to join our team at Experian. In this role, you will be responsible for leading the annual Net Promoter Score (NPS) Program for North America across all departments.Key ResponsibilitiesDevelop and execute the NPS strategy, ensuring successful completion of the annual survey from account/contact...
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Senior Customer Experience Manager
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the Role:We are seeking an experienced Client Success Manager to join our team at Experian. The successful candidate will be responsible for developing and executing strategies to drive client satisfaction and retention. Key responsibilities include:Developing and maintaining strong relationships with clients to ensure their satisfaction with Experian...
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Strategic Customer Experience Manager
hace 5 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoJob Description:As a Strategic Customer Experience Manager at Aligntech, you will play a key role in shaping our company's vision for exceptional customer service. You will be responsible for leading the delivery of pre- and post-sales services and support to clients, ensuring seamless interactions that meet their evolving needs.Key Responsibilities:Develop...
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Guest Experience Expert
hace 3 semanas
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo**Número de Empleo** 22146695**Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** AC Hotel Heredia Belen, Cityzen Epicentro Laboral and Social Calle la Rivera, Belen, Heredia, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-ManagementNo importa cuál sea su puesto, hay...
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Hospitality Expert
hace 7 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoWhat We're Looking ForWe're seeking an experienced Guest Service Expert who shares our passion for delivering exceptional customer experiences. If you're a motivated and enthusiastic individual with a strong commitment to quality and excellence, we'd love to hear from you! About the RoleThis is an exciting opportunity to join our team at Costa Rica Marriott...