Customer Value Strategist and GTM Lead

hace 2 semanas


San José, San José, Costa Rica Smartsheet A tiempo completo

We are seeking a highly skilled Customer Value Strategist and GTM Lead to join our team at Smartsheet. As a key member of our WWFO team, you will play a crucial role in supporting the adoption of a company-wide customer adoption approach that drives higher levels of customer success and revenue growth.

You will collaborate with both sales and customer success functions to evolve Smartsheet's GTM capabilities and be an active evangelist of the Customer Outcomes Journey to both Smartsheet employees and customers. Your primary objective will be to deliver and evangelize the ability to deliver outcome/value conversations across all stages of the customer lifecycle.

The ideal candidate will have 6+ years of experience in a management consulting firm, software company, or other matrixed organization. They should possess exposure to operating practices of multiple functional departments such as Marketing, Sales, & Customer Success. Strong facilitation skills, financial analysis and modeling skills, and executive presence are also essential.

In this role, you will:

  • Effectively execute & coach value-based Customer Outcome Journey activities and engagements in the sales cycle to drive business outcome alignment.
  • Remain engaged with the account team(s) to ensure successful customer value acknowledgement.
  • Lead the adoption & ongoing usage of sales/value tools to support ARR pipeline growth and NDRR.
  • Create and execute a consistent value management approach with field sales in our most strategic accounts.
  • Create Executive level presentations targeted at both internal and C-level customer audiences.
  • Work with the Sales and Professional Services teams to share customer insights that inform additional product and service sales opportunities.
  • Evangelize value best practices across our sales partners, marketing, and customer success to improve value-based solution selling.

This is an exciting opportunity to join a fast-paced environment and contribute to the growth of our company. We offer a competitive salary range of $120,000 - $180,000 per year, depending on location and experience, plus a comprehensive benefits package including fully paid Health & Life insurance, Equity - Restricted Stock Units (RSUs), and more.

About Us

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia.



  • San José, San José, Costa Rica Microsoft A tiempo completo

    We are seeking a highly skilled Senior Cloud Sales Strategist to empower our customers through Microsoft cloud value by building a globally led, digital-first scale organization aligned with partners.About the Role:The ideal candidate will support dedicated customers in identifying and achieving business objectives through best-in-class digital engagement...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    A Digital Marketing Agency, focused on iGaming, is seeking a Customer Acquisition and Retention Strategist to contribute to their team's success.Main responsibilities include:Identifying customer segments for targeted marketing campaigns using relational databases and SQL- Analyzing and consolidating large datasets to inform marketing...


  • San José, San José, Costa Rica Sentinelone A tiempo completo

    About the RoleSentinelOne, a pioneer in cybersecurity, is seeking an experienced Cybersecurity Account Strategist to join our team. This role offers a unique opportunity to drive value growth and loyalty for our clients.Job DescriptionWe are looking for a skilled professional who can lead complex implementation and onboarding projects for our products and...


  • San José, San José, Costa Rica Johnson & Johnson A tiempo completo

    Johnson & Johnson is a leading healthcare company that has been making a positive impact on the lives of over 1 billion patients and consumers every day for more than 130 years. As an equal opportunity employer, we welcome talented individuals from diverse backgrounds to join our team.We are currently seeking a highly motivated Regional Sales Strategist to...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    As a Digital Education Sales Strategist at Microsoft, you will play a key role in deepening relationships with customers through customer-focused interactions and connections to Microsoft executives.The ideal candidate will proactively develop a comprehensive understanding of customer industries and identify opportunities to drive optimization and...


  • San José, San José, Costa Rica Netskope A tiempo completo

    Netskope is a leading cloud security company that protects data in the cloud. We are seeking a highly skilled System Process Specialist to lead our critical initiatives for GTM tools and data, improving productivity and scalability.About the RoleThis is a key position that requires a strong understanding of project management methodologies and experience...

  • Key Account Strategist

    hace 4 días


    San José, San José, Costa Rica Novartis A tiempo completo

    Job SummaryWe are seeking a seasoned Key Account Strategist to lead our institutional business efforts in Central America and the Caribbean region. As a key member of our team, you will be responsible for driving sales growth, building strong relationships with key stakeholders, and developing strategic customer solutions.

  • Expansion Strategist

    hace 1 semana


    San José, San José, Costa Rica Sagan A tiempo completo

    Job Title: Expansion Strategist**About Sagan**: Our company is committed to driving growth and fostering success for both our business and our clients. We provide comprehensive solutions in HR and safety services, and we are dedicated to delivering exceptional value to our clients.Salary: $80,000 - $110,000 per year (depending on experience)Job Overview: As...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About Netskope:Netskope's MissionNetskope is a pioneering cybersecurity company dedicated to protecting data in a cloud-first world. Our mission is to redefine cloud, network, and data security by creating a new perimeter that follows and protects data everywhere it goes.About the RoleThe Sales Planning and Operations Manager is a critical position...


  • San José, San José, Costa Rica Eaton A tiempo completo

    Job SummaryWe are seeking a skilled Logistics and Procurement Strategist to join our team at Eaton. The successful candidate will be responsible for developing and implementing strategies to optimize supply chain performance, improve logistics and procurement processes, and drive business growth.Key Responsibilities:Develop and manage plans to improve...

  • Procurement Strategist

    hace 2 meses


    San José, San José, Costa Rica Emerson A tiempo completo

    About EmersonEmerson, a leading global technology and industrial company, is seeking an experienced Procurement Strategist to join our team.Job Summary:The Procurement Strategist will be responsible for developing and implementing strategic procurement plans to drive business growth and improve operational efficiency.Key Responsibilities:Assist internal...


  • San José, San José, Costa Rica Kimberly-Clark A tiempo completo

    **Role Summary**At Kimberly-Clark, we’re seeking a skilled Agile Procurement Strategist to drive business growth and deliver better care for billions of people worldwide. This role will be part of our talented team committed to driving innovation, growth, and impact.**Key Responsibilities**Provide analytics support for sourcing execution, including...


  • San José, San José, Costa Rica Tcs Expeditions A tiempo completo

    TCS Expeditions: Luxury Tour Operations ExpertWe are seeking a highly skilled Global Operations Strategist to join our team in Costa Rica.About TCS ExpeditionsTCS World Travel hosts adventures for 30+ years, with 300 expeditions to 200+ destinations. Our all-inclusive journeys deliver meaningful experiences in unique destinations. We operate luxury jet tours...


  • San José, San José, Costa Rica 360Training A tiempo completo

    **Product Marketing Strategist****Overview**We are seeking a skilled Product Marketing Strategist to lead the planning and execution of product launches, sales strategies, and marketing initiatives. The ideal candidate will have a strong understanding of the product lifecycle and the ability to develop and implement effective marketing plans that drive...


  • San José, San José, Costa Rica Catalina A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Campaign Strategist to join our team at Catalina. In this role, you will lead the creation of diverse campaign designs, ensuring they align with client objectives and budgets.


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    Job Title: Senior Government and Public Affairs StrategistAbout the Role:We are seeking a highly skilled and experienced Senior Government and Public Affairs Strategist to join our team in Latin America. As a key member of our Corporate and Government Affairs (CGA) team, you will be responsible for developing and executing a comprehensive CGA strategy across...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    About the RoleThis is an exciting opportunity to lead a regional team as the Regional Service Experience Strategist for Americas. In this role, you will be responsible for designing and implementing MEET's customer experience strategy in The Americas, ensuring seamless customer experiences across all MEET services.Key ResponsibilitiesDesign end-to-end MEET...


  • San José, San José, Costa Rica Webhelp A tiempo completo

    Job Overview:At Webhelp, we are seeking a highly skilled Employee Engagement and Culture Strategist to join our team in Costa Rica. This is an exciting opportunity to create and drive an integrated culture and engagement strategy that will engage, align, and inspire employees with the company's vision and business strategy.About the Role:We are looking...


  • San José, San José, Costa Rica Cloud Software Group A tiempo completo

    At Cloud Software Group, we're shaping the future of cloud computing and making a real impact on people's lives. With over 100 million users worldwide, our innovative products help get work done from anywhere.About the RoleWe're seeking an experienced Senior Cloud Success Strategist to join our team. This is a challenging role that requires strong leadership...


  • San José, San José, Costa Rica Intel A tiempo completo

    Job SummaryWe are seeking a skilled Benefits Program Strategist to join our team at Intel.Job DescriptionThe Benefits Program Strategist will be responsible for developing and implementing strategies for GAM HR benefits programs, collaborating with internal partners to design, plan, and execute benefit operations aligned with legal requirements and corporate...