Business Operations Analyst

hace 1 mes


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
About the Role

We are seeking a highly analytical and results-driven Business Analyst to join our Capacity Planning team at Amazon Support Services Costa Rica SRL. As a key member of our team, you will work closely with cross-functional teams to ensure we have the right number of people when and where we need them.

Key Responsibilities
  • Identify and develop data analysis to uncover areas of business opportunity and drive strategic decision-making.
  • Design and execute analyses, including data mining, to inform key metrics and indicators for our department and products.
  • Collaborate with stakeholders to learn and understand Amazon's data resources and develop actionable insights.
  • Develop and maintain complex data sets using AWS solutions such as QuickSight, Redshift, and custom tools with SQL and other data manipulation languages.
Requirements
  • 3+ years of experience in tax, finance, or a related analytical field.
  • Experience defining requirements and using data and metrics to draw business insights.
  • Ability to navigate ambiguity and build models based on 'what if' scenarios.
  • Strong verbal and written communication and data presentation skills.
  • Analytical and quantitative skills, with an ability to use data and metrics to back up assumptions and develop business cases.
What We Offer

As a Business Analyst at Amazon Support Services Costa Rica SRL, you will have the opportunity to work on complex business problems, develop your analytical skills, and contribute to the growth and success of our organization.



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