Human Resources Generalist

hace 4 semanas


San José, San José, Costa Rica Nitel A tiempo completo

**Employee Experience Champion**

You will be a key member of the HR team at Nitel, providing exceptional support to our all-star cast of employees. Your role will involve navigating various HR functions, including recruiting, onboarding, employee relations, compliance, benefits, and training, to ensure a winning experience for every Nitel team member.

**Key Responsibilities**

  • Maintain and update employee data in the HRMS, ensuring accuracy and confidentiality.
  • Generate reports from the HRMS to provide crucial data to people managers and the payroll contractor, ensuring accurate processing of employee's time off and related benefits.
  • Assist employees with HRMS inquiries and provide training on HRMS functionalities.
  • Assist with new hire orientation, ensuring a smooth transition for new employees.
  • Efficiently manage the offboarding process for employees separating from the organization while ensuring adherence to company policies and procedures.
  • Collaborate with corporate HR to administer employee benefits programs and other employee perks.
  • Assist employees with benefits inquiries, resolve issues, and ensure accurate enrollment and termination of benefits.
  • Help drive corporate culture that aligns with Nitel's values and prioritizes employee engagement.
  • Ensure compliance with applicable labor laws, regulations, and company policies in all HR activities.
  • Respond to reference checks and verifications of employment status.
  • Assist with assigned HR projects.

**Requirements**

  • Bachelor's degree in human resources, business administration, psychology, or related field.
  • Minimum of 2 years' progressive HR experience.
  • Fluency in English and Spanish (both written and verbal).
  • Knowledge of benefits administration and ability to answer employee inquiries.
  • Strong people skills and an incredibly high standard for safeguarding confidentiality.
  • Ability to work independently as well as collaborate effectively within a team environment.
  • Strong critical thinking skills and ability to handle employee concerns or conflicts with empathy and diplomacy.

**Nitel's Values**

  • Put Customers First.
  • Think as an Owner.
  • Win as a Team.
  • Act with Integrity.
  • Be Better Every Day.


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