Service Manager
hace 3 días
Amzn Support Srvcs Costa Rica is looking for a highly skilled Service Manager to lead and support a team of 15 Technical Service Associates. The ideal candidate will have a strong ability to coach, develop, and engage their associates, as well as use quantitative and qualitative data to identify opportunities for growth and development.
The Service Manager will be responsible for creating and supporting individual development plans, using effective coaching techniques to help their direct reports achieve their full potential. They will also be expected to maintain a high level of professionalism and approachability, while communicating the Amazon mission, vision, and strategy to their team.
This role requires a strong understanding of effective leadership principles, including experience coaching or leading people, strong listening skills, and the ability to create a positive work environment. If you are a motivated and results-driven leader who is passionate about developing your team, we encourage you to apply for this exciting opportunity.
- Leadership: Experience coaching or leading people, understanding of effective coaching techniques, ability to create and continually support people through individual development plans
- Delivering Service: Ability to review contacts to identify WOW moments and opportunities to support associates with coaching
- Deliver Results: Strong time management and organizational skills, completes tasks on time to a high quality standard
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Customer Service Manager
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San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout This RoleWe are seeking an experienced retail professional to join our team as a Customer Service Manager.In this role, you will be responsible for providing exceptional customer service, managing inventory, processing transactions, and supporting the team in achieving sales goals.The ideal candidate will have excellent communication skills, a strong...
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Service Quality Manager
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San José, San José, Costa Rica Intel A tiempo completoJob SummaryThis Service Quality Manager role will require an on-site presence. As a member of our team, you will drive the definition of a quality policy that considers customer perspective and area requirements.Your responsibilities will include developing, modifying, applying, and maintaining quality standards for our services, working with different area...
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Group Service Manager
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San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Job Description:**As a Group Service Manager at Courtyard San Jose Escazu, you will be responsible for overseeing the planning and execution of group events. This includes coordinating with clients, vendors, and meeting planners to ensure seamless event delivery.Responsibilities:Plan and execute group events, including conferences, weddings, and social...
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Technical Service Delivery Manager
hace 5 días
San José, San José, Costa Rica Tek Experts A tiempo completoAbout UsTek Experts is a leading provider of technical services, and we're looking for a talented Technical Service Delivery Manager to join our team. In this role, you'll be responsible for managing a team of 15-20 support engineers, ensuring they deliver exceptional customer service across technical service lines.Key Responsibilities:Manage a team to...
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Service Delivery Manager
hace 2 días
San José, San José, Costa Rica Jll A tiempo completo**Job Description:**We are seeking a dynamic individual for the role of Business Services Manager to join our team.This leadership position is positioned within a JLL team working closely with fast-growing client accounts.The key responsibilities of this role include:Building a "one-team" approach by driving collaboration and synergies between...
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On-Site Office Manager
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San José, San José, Costa Rica Moody'S Investors Service A tiempo completoBased out of Heredia, Costa Rica, Moody's Americas Support Center is a strategic office to our Corporate and business-specific operations across the Americas, including our headquarters.We are looking for an **on-site office manager **who will contribute to keep our Costa Rican operation running without any inconveniences.By partnering with our local...
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Environmental Sustainability Manager
hace 2 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoAbout Moody's Investors ServiceWe are a leading provider of credit ratings, research, and analysis on financial instruments and obligations. Our mission is to support informed decision-making in the global financial markets.Job SummaryWe are seeking a highly skilled Environmental Sustainability Manager to join our team. The successful candidate will be...
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Customer Service Manager
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San José, San José, Costa Rica Wns Global Services A tiempo completoOur TeamAt WNS Costa Rica, we are a fully functional and scalable delivery center serving various industries including Retail and Consumer Packaged Goods, and Insurance. Our strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population make us an attractive location...
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Manager, Lifecycle Service Communications
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San José, San José, Costa Rica Western Union A tiempo completo**Manager, Lifecycle Service Communications - Santa Ana Costa Rica**Are you a zealous all-around customer experience superstar with a passion for your work?Do you want to unleash your potential in a global Fintech company looking to move money for better?Are you interested in joining a globally diverse organization where our unique contributions are...
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Food and Beverage Service Manager
hace 3 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoAbout Us:Solaz a Luxury Collection Resort Los Cabos is a luxurious beachfront resort located on the picturesque shores of Baja California Sur, Mexico. Our resort offers unparalleled service and amenities, including fine dining options, luxurious accommodations, and world-class recreational activities.Job Description:We are seeking a highly skilled Food and...
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Service Manager, New Joiner Support
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree required.- 5+ years of HR or related experience.- 3+ years of experience developing people managers and managing large scale organizations (+70 employees).- 2+ years of experience in a customer service or shared services organizations.- Demonstrated ability to work cross-functionally with multiple stakeholder teams, such as HR, operations,...
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Environmental Engagement Manager
hace 5 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoAbout the RoleThe Stakeholder Sustainability Engagement Manager plays a critical role in promoting Moody's stakeholder-oriented corporate sustainability initiatives. The successful candidate will be responsible for developing and implementing communications strategies to engage stakeholders, create messaging and narratives, and develop materials for events...
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Food and Beverage Service Manager
hace 3 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completoJob Summary">We are seeking an experienced Food and Beverage Service Manager to join our team at Solaz, a Luxury Collection Resort in Los Cabos. As a key member of our operations team, you will be responsible for ensuring seamless service delivery, managing staff performance, and driving revenue growth through effective marketing and sales strategies.">Key...
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Global Service Delivery Manager
hace 13 horas
San José, San José, Costa Rica Mondelez International A tiempo completoJob OverviewThe Global Service Delivery Manager will lead the delivery of high-quality services to our customers. This role requires a strong background in operations management, with a focus on process improvement and standardization.Your Key ResponsibilitiesLead and support the delivery of services to customers, ensuring high-quality results.Analyze data...
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Manager-Analytic Data
hace 4 semanas
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoThe Manager will directly develop a team of Financial Data Analysts (FDAs) and Associates in support of the Ratings & Research (R&R) and Ratings & Research Support (RRS) functions for the Corporate Finance Group (CFG).FDAs and Associates provide Ratings & Research (R&R) and Ratings & Research Support (RRS) with the required analytical information and...
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Administrative Assistant
hace 3 semanas
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoThe purpose of the job is to provide administrative and secretarial support to members of the organization and provide backup to facilities related tasks, as needed.**General Administrative Support**Provide general administrative assistance to include phone coverage, copying, faxing, filing, spreadsheet work and presentation preparation.Acquire and maintain...
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SAP Financial Shared Service Center Manager
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San José, San José, Costa Rica Te Connectivity A tiempo completoAt Te Connectivity, our Accounting Teams play a critical role in driving business growth and success. As an SAP Financial Shared Service Center Manager, you will be responsible for leading high-performing teams in the planning, management, and delivery of in-scope processes.">Key Responsibilities:">">Manage and motivate S2P teams to ensure quality and...
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Real-Time Service Delivery Manager
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Manager, Salesforce Service Management
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San José, San José, Costa Rica Pfizer A tiempo completoWhy Patients Need YouTechnology impacts everything we do.Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing.Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making...
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Sales Development Manager
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