Service Manager, New Joiner Support

English as a second language.- Bachelor degree and/or equivalent work experience- 1+ years of experience of managing a team of 6+ people and/or Amazon Employee Services experience.- Computer literacy (Excel, Word, Outlook).- Experience in conducting business reviews.Job summaryAt Amazon we believe that every day is still day one.The overall mission is...

Job Overview:This role plays a vital part in enhancing the new joiner experience by analyzing results of cases that impact the new joiner experience and working with Engagement Leaders and relevant stakeholders to identify and remove roadblocks for peers/team.Analyze data to create business cases, influence policy, and drive enhancements.Act as a SME for...

Amzn Support Srvcs Costa Rica is looking for a highly skilled Service Manager to lead and support a team of 15 Technical Service Associates. The ideal candidate will have a strong ability to coach, develop, and engage their associates, as well as use quantitative and qualitative data to identify opportunities for growth and development.The Service Manager...

Based out of Heredia, Costa Rica, Moody's Americas Support Center is a strategic office to our Corporate and business-specific operations across the Americas, including our headquarters.We are looking for an **on-site office manager **who will contribute to keep our Costa Rican operation running without any inconveniences.By partnering with our local...

Role ObjectiveBe the single point of contact and responsible person for leading the selection of new products (business cases), regulatory phasing and execution of new launches in the region.This role will report directly to the Country Manager for CAC and will be the connector of the commercial, medical, regulatory, access and PGS organizations to deliver...

We are seeking a highly skilled Client Relationship Manager to join our team at Moody's Investors Service. In this role, you will work closely with experienced Sales Professionals to support their activity and increase mandates and revenue in assigned territories. Your responsibilities will include:Providing crucial sales support to ensure premium delivery...

We are seeking a highly skilled and experienced Senior Account Manager to join our Amzn Support Srvcs Costa Rica team. As a key member of our SAS organization, you will be responsible for driving business growth and delivering exceptional service to our Selling Partners.Key responsibilities include:Building and executing strategic joint business plans with...

5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipAre you passionate about improving the quality of customer experiences?Do you strive to create customer-centric solutions that drive...

About UsTek Experts is a leading provider of technical services, and we're looking for a talented Technical Service Delivery Manager to join our team. In this role, you'll be responsible for managing a team of 15-20 support engineers, ensuring they deliver exceptional customer service across technical service lines.Key Responsibilities:Manage a team to...

About the RoleWe are looking for a seasoned Cloud Support Manager to join our team at Tek Experts.The ideal candidate will have 3-5 years of experience in technical support, software support, IT operations, and/or infrastructure support, with 1-2 years of experience managing teams.The successful candidate will be responsible for managing their team, ensuring...

Job DescriptionIn this Technical Support Manager position, you will work closely with development and security teams to identify gaps and implement solutions to drive improvements in reliability, security, performance, and availability. You will also provide technical guidance to service partners as needed.

**Manager, Lifecycle Service Communications - Santa Ana Costa Rica**Are you a zealous all-around customer experience superstar with a passion for your work?Do you want to unleash your potential in a global Fintech company looking to move money for better?Are you interested in joining a globally diverse organization where our unique contributions are...

At Tek Experts, we're committed to delivering exceptional support services to our premier enterprise customers. Our Critical Situation Management & Escalation Team (CMET) is a key part of this effort, and we're currently seeking a talented Support Escalation Manager to join the team.As a Support Escalation Manager, you'll be responsible for overseeing the...

Job DescriptionWe are seeking a skilled Customer Support Operations Manager to join our team in Costa Rica. As a key member of our Vendor Chargeback Dispute Management team, you will be responsible for investigating and resolving vendor chargeback disputes.Key Responsibilities:Meet with Amazon vendors, stakeholders, and customers via virtual meetings and...

Why Patients Need YouTechnology impacts everything we do.Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing.Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making...

We're seeking an Administrative Support Specialist to join our team at United Parcel Service.In this role, you'll provide administrative support to our internal teams, including data entry, report generation, and special projects.You'll also be responsible for maintaining accurate records, resolving issues, and providing excellent customer service.To succeed...

At Amazon Support Services Costa Rica Srl, we are committed to raising retail industry standards around authenticity, product transparency, and supply chain tracking.We have launched a strategic new software-as-a-service called Transparency, designed for the global consumer goods industry. A key role in our team is that of a Transparency Onboarding Account...

In this role, you will be responsible for shaping the future of the Strategic Account Services (SAS) organization by driving business growth for influential sellers on the Amazon platform. As a Senior Account Manager, you will ensure Selling Partner satisfaction by delivering a high level of service through strategic insights and relentlessly high...

Customer Service Operations ManagerWe are seeking a skilled Customer Service Operations Manager to join our team at Emerson. As an Operations Manager, you will be responsible for managing the day-to-day activities of our customer service operations, ensuring timely and accurate processing of customer orders.Main Responsibilities- Manage a team of customer...

2+ years of sales or account management experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversTransparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking.Transparency is a strategic new software-as-a-service...