Strategic Business Insight Consultant

hace 3 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

About the Role

At Amazon Support Services Costa Rica SRL - B20, we're on a mission to create a safe environment for both our customers and associates. To achieve this goal, we need talented individuals who can drive analysis and insights to inform meaningful business decisions. As a Business Analyst, you will be responsible for improving the success within business functions by analyzing data, discovering and solving real-world problems, and providing timely data support to mitigate risk.

Key Responsibilities

  • Creating automated reports and dashboards using business intelligence tools such as Tableau, Quicksight, and PostgreSQL.
  • Partnering with program teams, Legal, and Tech stakeholders to understand challenges and provide analysis to drive program success.
  • Providing data support for business and cross-functional partners to address escalations and answer questions using AWS solutions.
  • Uncovering trends and correlations through data mining and analysis to develop insights that inform effective decision-making.
  • Designing and executing analytical projects using statistical analysis and business acumen.

Requirements

  • 3+ years of experience in tax, finance, or a related analytical field, with a focus on business or financial analysis.
  • 5+ years of experience with Excel, including VBA, pivot tables, array functions, and power pivots.
  • 3+ years of experience with data visualization tools such as Tableau, Quicksight, and PostgreSQL.
  • Bachelor's degree or equivalent in a relevant field.
  • Experience defining requirements and using data and metrics to draw business insights.
  • Experience with SQL and making business recommendations to stakeholders.

Preferred Qualifications

  • Familiarity with AWS solutions such as EC2, Dynamo DB, S3, Redshift, and RDS.
  • Expertise in tuning SQL scripts.
  • Experience with Python programming language.

Why Amazon?

At Amazon Support Services Costa Rica SRL - B20, we're committed to building a diverse and inclusive workplace that fosters creativity, innovation, and growth. We offer a dynamic and fast-paced environment that allows our employees to make a meaningful impact and build a successful career. If you're a motivated and detail-oriented individual with a passion for data analysis and business insights, we encourage you to apply for this exciting opportunity.



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