Technical Consultant
hace 2 meses
About the Role:
Splunk is a world leader in building a safer and more resilient digital world. Our unified security and observability platform helps enterprises keep their digital systems secure and reliable. We're looking for a talented individual to join our team as a Technical Consultant, where you'll be part of a dynamic team that's passionate about customers and delivers exceptional results. As a Technical Consultant, you'll be responsible for providing high-quality technical advice to customers on Enterprise level architecture, implementation, configuration, and optimization work in complex environments.
Key Responsibilities:
• Provide customers with strategic case-based delivery, including high-quality technical advice on Enterprise level architecture, implementation, configuration, and optimization work in complex environments.
• Focus on assigned On-Demand requests to ensure satisfactory completion, with key elements including customer alignment on requirements, delivering outstanding outcomes, documentation of activities and outcomes, and outstanding customer satisfaction survey scoring.
• Partner with internal resources and customer-facing teams to actively manage customers and their respective needs, driving continued use of the On-Demand service.
Requirements:
• Solid experience in technical consulting or big-data analytics.
• Strong technical skills, including Splunk Core focus, such as administering and using Splunk, Splunk implementation experience, Splunk Cloud experience, Cloud Fundamentals Consultant Accreditation, Splunk architecture experience, experience with Cloud Migration Projects, and strong SPL skills and experience.
About Splunk:
Splunk is committed to creating a culture of belonging. We prioritize diversity, equity, inclusion, and belonging to ensure our employees can bring their best, most authentic selves to work where they can thrive.
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