Senior Technical Solutions Consultant

hace 2 meses


San José, San José, Costa Rica Td Synnex A tiempo completo

Job Summary:



We are seeking a highly skilled and experienced Sales Engineering Manager to join our team at Td Synnex. As a Sales Engineering Manager, you will play a critical role in promoting product awareness, providing pre-sales technical support, and developing strategic relationships with vendors and customers.



Responsibilities:





  • Provide phone support to customers and sales teams, ensuring a high level of technical assistance and support.

  • Develop and maintain technical solutions and configuration designs to meet customer needs and drive sales growth.

  • Participate in trade shows, seminars, trainings, and other marketing events to promote product awareness and build relationships with customers and vendors.

  • Support the Sales and Marketing organizations to increase vendor and product awareness, and provide internal and external technical presentations and training.

  • Report on key metrics, including sales growth, customer satisfaction, and product adoption.

  • Collaborate with the SE Manager, Product Marketing Team, and vendor representatives to develop and implement sales strategies and tactics.

  • Develop and maintain relationships with customers, vendors, and internal stakeholders to drive business growth and customer satisfaction.

  • Identify opportunities to improve processes and procedures, and suggest and implement resolutions to enhance sales performance and customer satisfaction.



Requirements:





  • Strong technical knowledge and expertise in related areas of responsibility.

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, vendors, and internal stakeholders.

  • Proven sales and business development skills, with a track record of driving sales growth and customer satisfaction.

  • Ability to work independently and as part of a team, with a strong sense of ownership and accountability.

  • Strong leadership skills, with the ability to lead, create new ideas, and be assertive.

  • Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.



What We Offer:





  • Competitive salary and benefits package.

  • Opportunities for career growth and professional development.

  • Collaborative and dynamic work environment.

  • Recognition and rewards for outstanding performance.

  • Opportunities to work with a global organization and network with other professionals.



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