Change Management Strategist

hace 5 días


San José, San José, Costa Rica Splunk Inc A tiempo completo

About Us

Splunk Inc. is a leading provider of unified security and observability solutions. We empower our customers to build a safer and more resilient digital world.

Our Mission

We aim to create a culture of continuous improvement, where our people thrive in an environment of change. As a part of the Customer Success & Experience (CSX) Team at Splunk, you will play a crucial role in shaping this vision.

Your Role

As a Change Management Strategist, you will be responsible for developing comprehensive change management plans that drive business outcomes across all CSX programs. You will collaborate closely with Business Analysts and Program Managers to assess the impact of change on various segments of the organization.

Responsibilities

  • Develop and implement effective organizational change methodologies
  • Evaluate the anticipated impact of planned organizational changes
  • Identify potential risks and devise strategies for mitigating them
  • Anticipate and address resistance to change proactively
  • Collaborate with CSX Technical Writers to ensure consistency in communications
  • Define clear success metrics for evaluating the effectiveness of change management efforts
  • Provide timely reporting and updates to management and project teams
  • Offer regular coaching sessions to other CSX Managers on managing the effects of change within their teams
  • Collaborate with fellow AMER, EMEA, and APAC Change Leads to build a Change network within the CSX organization

Requirements

  • PREFERRED QUALIFICATION: Certified Change Management Professional
  • Demonstrated leadership skills, with the ability to influence stakeholders effectively
  • Exceptional oral and written communication abilities
  • MINIMUM OF 5 YEARS OF EXPERIENCE IN A CHANGE MANAGEMENT ROLE


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