Citrix ADC Expert
hace 4 días
**Unlock Your Potential as a Citrix ADC Expert**
We are seeking a motivated and experienced Citrix ADC Expert to join our team at Cloud Software Group. As a key member of our technical support group, you will play a critical role in providing exceptional customer service and technical expertise.
The successful candidate will have a strong background in networking technologies, with a focus on Citrix ADC. You will be responsible for analyzing and resolving complex technical issues, collaborating with internal teams and external partners, and contributing to the development of technical knowledge base articles.
**Responsibilities Include:**
- Resolving complex technical issues with minimal supervision.
- Collaborating with internal teams and external partners to achieve SLAs and KPIs.
- Contributing to the development of technical knowledge base articles.
**Requirements:**
- Strong background in networking technologies, with a focus on Citrix ADC.
- Minimum 3+ years of experience in a similar role; or an advanced degree without experience.
- Solid understanding of the OSI Model.
- Excellent English language skills with strong verbal and written communication.
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