Customer Service Representative with Excellent Communication Skills

hace 5 días


San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo
About the Role

As a Customer Service Agent, you will be responsible for interacting with customers on a daily basis, responding to inquiries in a courteous and efficient manner. You will also provide information to customers about product features, help them with problems or questions, and ensure customer satisfaction.

Key Responsibilities
  • Provide exceptional customer service through phone, email, and other channels of communication.
  • Help customers with complaints and questions, providing solutions and support.
  • Update customer files with accurate information, ensuring compliance with regulatory guidelines.
  • Champion company core values and programs.
Requirements
  • Prior experience in Customer Service is preferred.
  • English Proficiency of CEFR B2 / 85% or better.
  • SUCCESSFUL COMPLETION OF HIGH SCHOOL EDUCATION IS PREFERRED WE OFFER BOTH WORK FROM OFFICE AND HYBRID WORK MODULES - TO BE CONSIDERED YOU MUST BE ABLE TO WORK FROM OUR OFFICE.
About Us

We are Bill Gosling Outsourcing, a leading provider of outsourcing services. We strive to create a fun, diverse, and engaging workplace that promotes personal and professional growth. Our team members enjoy a range of benefits, including a competitive salary, monthly bonus potential, performance bonuses, birthday day off, marriage leave, bereavement leave, free counseling sessions, point-to-point transportation, annual merit increase, dental benefit, smart fitness partnership, employee discount hub, and free parking.

Why Work with Us?

We offer a comprehensive compensation package, including:

  • Monthly salary: $900-$950 USD.
  • Potential monthly bonus: up to $250 USD.
Our Team

We are located in the beautiful Centro Corporativo El Cafetal in La Ribera de Belén, Heredia, near the Marriott Hotel. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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