Customer Acquisition Specialist
hace 2 días
At Support Services Group - Cr, we are dedicated to providing exceptional customer experiences.
The Customer Service Representative role is a crucial part of our team, responsible for actively seeking and engaging prospective customers to sell our products and services.
We are looking for individuals who can effectively manage outbound and inbound customer communications, ensuring that all interactions are in line with our guidelines and procedures.
Key Responsibilities:
- Comply with our established protocols and maintain working product knowledge to provide accurate and up-to-date information to customers
- Act as a product expert, leveraging your expertise to ensure strategic communication with customers
- Track interactions in CRM systems and record customer interactions in internal systems for cross-functional awareness and relationship development
Requirements:
- Customer Service experience: 1 year (required)
- English language proficiency: Required
Work Schedule:
Preferred work schedule: Day Shift or Night Shift
Support Services Group - Cr offers a competitive hourly rate of ¢2,700.00 - ¢6,800.00 per hour, providing an attractive opportunity for motivated individuals to grow their careers in customer service.
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