Senior Account Resolution Specialist
hace 1 semana
Unlock your potential in a dynamic role at Baxter, where you will make a tangible impact on people's lives worldwide.
Baxter has been pioneering groundbreaking medical innovations for over 85 years. Our products and therapies are found in almost every hospital globally, driving personalized care for millions of patients.
We are passionate about transforming healthcare through data-driven insights and expertise. As a key player in our Accounts Receivable team, you will be responsible for optimizing cash collections and reducing disputes.
Your primary focus will be on resolving past due invoices, reconciling accounts, and providing exceptional customer service to both internal and external stakeholders. You will also be expected to:
- Complete daily collection activities prioritized by debt collection software
- Contact customers on delinquent accounts for resolution and payment, documenting all interactions in the collection system
- Develop a thorough understanding of customer profiles and their related sensitivities
- Communicate account delinquency information to relevant teams according to standard processes
- Resolve unidentified payments and other payment-related issues assigned by the Global Cash Application Team
- Address A/R-related disputes within predefined timeframes
To excel in this role, you should possess:
- A Bachelor's degree in Finance or a related field
- At least 5 years of experience in SSC or similar corporate roles with a focus on data analytics
- Functional knowledge of accounts receivable and dispute management processes
- Proficiency in using Microsoft Office suite
- Experience in Collections process improvements
Baxter offers a competitive salary range of $70,000-$90,000 per annum, depending on location and experience. We are an equal opportunity employer, committed to diversity and inclusion. If you're ready to take your career to the next level and join a dynamic organization making a real difference in global healthcare, apply today
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