AVP-Employee Relations Expert

hace 3 semanas


San Francisco, Heredia, Costa Rica Moody's A tiempo completo

About the Role:

The AVP – Employee Relations is responsible for providing guidance to management and HR People Team leaders on performance management, disciplinary matters, investigations, reductions-in-force, and other ER matters for the LATAM region.

Key Responsibilities:

  • Oversee employment matters for LATAM by providing guidance to managers about performance management issues and conducting investigations for all complex and escalated issues.
  • Develop and implement culturally appropriate employee relations policies, procedures, and guidelines.
  • Ensure operational consistency by monitoring and reviewing formal documentation and strategies for responding to ER inquiries.
  • Develop approaches for managing complex, ambiguous, and/or escalated ER issues.
  • Lead planning and execution of all performance management, discipline, and terminations in the LATAM region.
  • Partner with ER lead, business managers, legal, and HR People Team leaders to provide resolutions for escalated or complex issues and concerns.
  • Assist with ER reporting; analyze data, identify trends, work with the HR People Team Talent Partners and lead to recommend solutions.
  • Communicate and ensure understanding by managers and employees of relevant laws, regulations, and organizational policies.
  • Conduct needs assessment, design, and deliver employee relations training for supervisors in partnership with Talent & Organizational Development.

Qualifications:

Typically, a Moody's employee working at this level would have 6-8 years of experience. Required qualifications include a Bachelor's degree, ability to resolve conflicts and diffuse employee-related issues, and ability to quickly evaluate alternatives and decide on a plan of action.

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