Business Operations Manager
hace 7 días
Company Overview
Microsoft is a leading technology company that empowers individuals and organizations to achieve more. We are committed to delivering innovative solutions that make a meaningful impact on people's lives.
We offer a dynamic work environment that values diversity, equity, and inclusion. Our teams collaborate across borders and cultures to drive business growth and customer satisfaction.
About the Role
The Business Operations Manager - Licensing Solutions will play a critical role in driving revenue growth and customer satisfaction through effective management of licensing agreements. This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Key Responsibilities
- Manage licensing agreements with customers to ensure accurate and timely fulfillment of contract obligations.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Collaborate with cross-functional teams to develop and implement strategies to drive revenue growth and customer satisfaction.
- Develop and maintain relationships with key stakeholders, including customers, sales teams, and internal partners.
- Provide exceptional customer service and support to ensure high levels of customer satisfaction.
- Stay up-to-date on industry trends and best practices to ensure Microsoft remains competitive and innovative.
Requirements
- Bachelor's degree in Business, Finance, or related field.
- Minimum 3 years of experience in business operations, sales, or marketing.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
Preferred Qualifications
- MBA or advanced degree in Business or related field.
- 5+ years of experience in business operations, sales, or marketing.
- Experience working in a global organization with diverse teams and stakeholders.
Salary Range
$80,000 - $110,000 per year, depending on experience and qualifications.
Benefits
Microsoft offers a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and professional development opportunities.
Location
This role is based in Redmond, Washington, with occasional travel to other locations within the United States and internationally.
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