Customer Support Expert

hace 3 días


San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo

At Mphasis, we strive to deliver exceptional customer experiences through our Front2Back Transformation approach.
Mphasis applies next-generation technology to help enterprises transform businesses globally.

**Job Overview:**
We are seeking a skilled Customer Support Expert to join our team. As a key member of our support team, you will play a vital role in helping customers with their inquiries and resolving issues in a timely and professional manner.

**Key Responsibilities:**

  • Respond to customer complaints and questions in a courteous and professional manner.
  • Provide product information and assist customers in understanding our offerings.
  • Work closely with internal teams to resolve complex customer issues.

**Requirements:

To be successful in this role, you should possess excellent communication skills, both written and verbal. You should also be proficient in Microsoft Office packages and have a basic understanding of computer systems. Additionally, prior experience in customer-facing roles is highly desirable.

**What We Offer:

As a valued member of our team, you can expect a supportive work environment, opportunities for growth and development, and a competitive compensation package.

**Additional Information:**
All information will be kept confidential according to EEO guidelines.



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