Global HRIS Support Specialist

hace 4 semanas


San José, San José, Costa Rica World Fuel Services A tiempo completo

At World Kinect, our employees are the backbone of our global success. In an environment where innovative thinking, collaboration, and efficient execution are highly valued, we thrive as a culturally-diverse team of 5000 professionals. Our high-performance culture enables us to drive sustained growth and achieve excellence.

Key Responsibilities:

We are seeking a skilled professional to provide support for our HRIS, including researching and resolving problems, unexpected results, or process flaws, as well as performing scheduled activities and recommending solutions or alternate methods to meet requirements.
- Recommend process/customer service improvements, innovative solutions, policy changes, and/or major variations from established policy that must be approved by appropriate leadership prior to implementation.
- Assist in the design and delivery of reports or queries utilizing appropriate reporting tools, as well as assist in the development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data. Reset passwords for all users in all HRIS systems.
- In partnership with HR Management & IT, integrate, deliver, and evaluate all core HR Information Services and transactions regarding internal employees, including Compensation, Performance Management/Talent Management, and Benefits. Train end users on new processes/functionality.
- In partnership with HR Management, identify and recommend technology solutions to support the HR team and their client businesses.
- Design, develop, document, and test HRIS programs and prototypes. Assist in the review, testing, and implementation of HRIS system upgrades or patches.
- Partner with the HR team to improve their technical competence as needed.

Requirements:

This role requires a BS or BA in Information Systems, Database Applications, Computer Science, or Computer Engineering, or other related majors. Additionally, advanced English language skills are necessary, as well as an understanding of the software development life cycle. The ability to explain technical concepts in non-technical language, both verbally and in writing, is essential. Furthermore, this role demands the ability to manage multiple initiatives successfully and simultaneously. Experience with HRIS in a Workday environment is preferred, as well as proficiency in Workday, SharePoint, Excel, and Access.



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