Reliable Service Operations Engineer

hace 4 días


San José, San José, Costa Rica Zuora A tiempo completo

We are seeking a highly skilled Reliable Service Operations Engineer to join our team at Zuora. In this role, you will be responsible for ensuring the end-to-end performance and operability of our services.

As a key member of our team, you will have the opportunity to work on complex issues and participate in major incidents as a subject matter expert. You will also be responsible for driving command center incident bridges, responding to observability alerts, and writing and automating runbooks.

The ideal candidate will have over 4 years of experience in system administration and development engineering. They will have expertise in shell scripting, high-level programming languages such as Bash, Ansible, Python, Terraform, and low-level/no-code programming languages and solutions such as Google Apps Scripts, Jenkins Pipelines Groovy scripts, Jira Automation, Rundeck.

This is a challenging role that requires strong problem-solving skills, attention to detail, and excellent communication skills. If you are a motivated and proactive individual who is passionate about service reliability operations, we encourage you to apply.



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