Network Operations Center Engineer Specialist
hace 19 horas
**Overview of the Role**
Nitel is seeking a highly skilled Network Operations Center (NOC) Engineer to join our team. As a NOC Engineer, you will play a critical role in ensuring the smooth operation of our network infrastructure.
**Key Responsibilities:**
- Support 24x7 engineer on-call requirements and respond to critical issues in a timely manner.
- Monitor network monitoring systems (NMS) for faults and alerts, and work closely with teams to resolve these issues.
- Collaborate with other departments to ensure seamless integration of services.
- Provide technical support for Telecom Transport services, including Copper, Coax, Fiber, Wireless, and Ethernet facilities.
- Act as a single point of interface for internal and external clients regarding issues related to MPLS, Internet, Security, VoIP, and other Managed Services.
**Requirements and Qualifications:**
- Bachelor's degree in a technical discipline, such as Network Engineering or Computer Networking.
- Relevant experience of 5-8 years in NOC operations and process management.
- Excellent written, verbal, and communication skills.
- Ability and availability to be on-call 24 hours a day on a rotating schedule.
- Knowledge and usage of SevOne, Solarwinds, and Cacti or similar monitoring tools.
- Strong Layer 2/3 Routing/Switching knowledge in both Enterprise and Service Provider environments.
- Demonstrated ability to troubleshoot and resolve complex network routing problems on Cisco-based MPLS networks with BGP, OSPF, and Multicast protocols.
- Hands-on experience with networking/security hardware, including Adtran, Cisco, Palo Alto, Juniper, and Barracuda.
- Hands-on experience with VoIP technologies, SDWAN technologies, firewall configuration, security analysis, pen threat mitigation, and security best practices.
- Hands-on command line experience in initial router/firewall configuration and handling post-installation configuration requests for network augments and complex network enhancements.
**What We Value:**
- Put Customers First
- Think as an Owner
- Win as a Team
- Act with Integrity
- Be Better Every Day
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