Support Professional for Global HR Operations

hace 20 horas


San José, San José, Costa Rica Grupo Stt A tiempo completo
Overview

Grupo Stt is a global organization dedicated to delivering exceptional service and support to its customers. As a Support Professional for Global HR Operations, you will play a vital role in ensuring the smooth functioning of our HR processes.

Responsibilities
  • Provide expert support and guidance on HR-related activities, including recruitment, onboarding, employee movement, terminations, compensation, performance management, and more.
  • Deliver high-quality service through various channels, including chat, ticketing systems, phone calls, and email (avoided)
  • Collaborate with Global HR Centers of Excellence to identify areas for improvement, provide feedback on business usage, and contribute to knowledge gap identification.
  • Participate in project activities as required, ensuring seamless integration with the team's objectives.
Key Skills and Qualifications

To excel in this role, you must possess excellent communication skills, be able to work independently with minimal supervision, and have a strong understanding of HR processes and regulations. Additionally, you should be proactive, customer-focused, and able to manage multiple priorities simultaneously.

Benefits

As a Support Professional for Global HR Operations, you will enjoy a comprehensive benefits package, including competitive compensation, opportunities for growth and development, and a dynamic work environment that fosters collaboration and innovation.

Other Requirements

It is essential to maintain high integrity on the job, comply with Roche guidelines, and adhere to data privacy rules and regulations. You must also be willing to continuously improve processes and services to ensure consistent and reliable delivery.



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