Customer Service Engineer
hace 3 días
Overview:
We're seeking a customer-oriented Dynamics Tech Support Engineer to work on behalf of our client, resolving complex customer cases.
Key Responsibilities:
- Provide technical guidance across teams by identifying areas requiring expertise to resolve cases.
- Maintain documentation for all cases, including queries, process steps, and resolutions.
- Mentor junior support engineers as needed or requested by management.
Requirements:
- At least 6-12 months of experience in tech support within a fast-paced environment.
- Data bases query/SQL Knowledge.
- Basic Cloud Knowledge (Virtual Machines).
- Network traces Knowledge.
- Log Analysis Skills.
Salary Information:
The estimated salary for this position is approximately $80,000-$110,000 per year, depending on location and level of experience.
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