Multilingual Customer Service Representative

hace 3 semanas


San José, San José, Costa Rica Answerhero A tiempo completo

We are a bilingual live call answering service and virtual receptionist company established in 2010. Our team of around 115 professionals is spread across the United States, Honduras, and Costa Rica.

We cater to small and medium-sized businesses in the US, offering services that go beyond traditional call center tasks. Instead, we specialize in message handling, appointment scheduling, live call interpretation, and more. Our sole connection with our customers is through the phone.

Our mission is to make every caller's experience efficient and pleasant, ensuring accurate messages for our clients.

About Us

We are dedicated to turning every staff member into a HERO for our callers. To ensure your success, we provide comprehensive training and equip you with all the tools you need.

Our company culture and work environment reflect our commitment to keeping an excellent workplace. When you work at AnswerHero, you'll feel like you're part of a team because we believe in putting our staff members first.

What We Offer

We offer industry-leading Base Pay ($14 per hour) in USD, performance bonuses, transportation/internet stipend, extra half days off, birthdays off, and a relaxed company culture.

Job Requirements

To be part of the #HeroSquad, you'll need:

  • Advanced English (C1 or higher) and Spanish
  • Excellent spoken and written communication
  • Higher education preferred
  • Strong soft skills, empathy, professional demeanor, reliability
  • Attention to detail and active listening
  • Availability to work one weekend day

Work from Home Privilege

This is an on-site position that offers WFH as a privilege. WFH is available only after 3 months of working on-site.



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