Virtual Appointment Setter: Patient Concierge for Medical Spa

hace 3 semanas


San José, San José, Costa Rica Elevai A tiempo completo

**Inbound Appointment Setter for Medical Spa Marketing Agency**

**Company Overview**

elevAI is a leading AI Marketing company that helps medical and aesthetic practices expand their local presence through AI Marketing technology and social media lead generation campaigns.

**Role Summary**

We are seeking a motivated Virtual Appointment Setter to enhance our medical spa clients' calendars by efficiently managing lead follow-ups and securing bookings through calls and texts.

**Key Responsibilities**:

Manage inbound leads for multiple client accounts.
- Engage in calling, texting, and using other communication methods to book appointments and confirm lead eligibility.
- Follow client-specific protocols for booking and consultations.
- Utilize sales scripts and follow-up strategies to improve booking chances.
- Handle appointment scheduling, rescheduling, and cancellations as needed.
- Collect necessary booking details including payment information.
- Ensure lead confirmation a day prior to their appointments.
- Maintain alignment with client expectations and query resolutions.

**What We Offer**:

Full-time position, 40 hours/week, Mon-Fri, 10am-6pm CST.
- Competitive salary with commission and bonus potential.
- OTE potential at KPI (15 - 30 appointments per each of 10 accounts): $1,600 - $2,350+ USD per month.
- Fully remote role within a dynamic team in the medical & aesthetics sector.
- Access to elevAI Certification Program, sales coaching, and continuous training for skill enhancement.

**Requirements**:

Positive attitude and excellent English communication skills; Spanish is a plus.
- Proven experience in sales and appointment setting, preferably in an agency setting.
- Familiarity with CRM/marketing automation tools (Eliza is a plus), and remote working software (Slack, Zoom).
- High energy, self-motivated, detail-oriented, with strong organizational and multitasking skills.
- Team-oriented, proactive, and eager to learn and improve.

**Benefits**:

Work from anywhere, competitive pay with commission and bonus potential, and access to exclusive training and education in aesthetics marketing and sales.

**Experience**:

Minimum 1 year of sales and/or appointment setting experience in a fast-paced environment.
- Prior use of CRM and marketing automation software strongly preferred.

**Language**:

Spanish and English (required)



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