Office Operations Manager

hace 1 día


San José, San José, Costa Rica Jll A tiempo completo

We are seeking a skilled Office Operations Manager to join our team in Santa Ana, Costa Rica.

Job Summary

The ideal candidate will be responsible for managing office operations activities, developing work plans to ensure excellence, and following risk procedures. We offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.

Key Responsibilities:
  • Manage Office Operations
  1. Oversee financial aspects, technical maintenance, supplier management, and facilities management.
  2. Develop and implement work plans to achieve operational excellence, including performance metrics and problem resolution strategies.
Compliance and Risk Management
  1. Ensure compliance with local rules and policies of the client.
  2. Implement and manage contracts for cleaning, air conditioning, access control, and maintenance services.
Financial Management
  1. Guarantee accuracy of +/- 2% in quarterly forecasts.
  2. Assist the Facilities team in achieving budget objectives and financial control.
Inspections and Audits
  1. Conduct regular inspections to ensure maintenance providers comply with contractual obligations.
  2. Identify customer benefit opportunities and propose cost-saving measures.
Supervision and Teamwork
  1. Manage suppliers and technical situations effectively.
  2. Collaborate with the Facilities team to achieve operational goals.
Requirements:
  • Fluent English
  • 5+ years of professional experience in industrial or operations management in Facilities
  • Technical knowledge of buildings and offices, including Civil Maintenance, Electrical, Hydraulics, Air Conditioning, Generators, Nobreaks, Work Safety, and fleet management
  • Strong interpersonal and communication skills
  • Ability to manage complex office operations scenarios
Benefits:

We prioritize mental, physical, and emotional health, offering a supportive culture and comprehensive benefits package. As a global Fortune 500 company, we also drive sustainability and corporate social responsibility.

About JLL

JLL is a leading professional services and investment management firm specializing in real estate. With operations in over 80 countries and a workforce of over 102,000 individuals worldwide, we help real estate owners, occupiers, and investors achieve their business ambitions.



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