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Technical Support Lead
hace 1 semana
Company Overview
We are a leading provider of technology solutions, seeking an experienced Dynamics Team Supervisor to join our team. As a key business leader, you will be responsible for building, managing, and developing a team of 15-20 support engineers.
Job Description
The ideal candidate will have 3-5 years of experience in technical support, software support, IT operations, and/or infrastructure support, with 1-2 years of experience managing teams. A higher-level education in a technical discipline or related certification is preferred.
Required Skills and Qualifications
- Familiarity with Dynamics 365 Operations, Dynamics 365 Business Central (ERP), Dynamics 365 Customer Engagement (CRM), and Microsoft Power Apps and Flows.
- Proficient in both written and oral English.
- Creative, adaptable, and strong problem-solving skills.
- Customer-obsessed, takes the initiative, and exceeds expectations.
- Fast learner interested in understanding our products.
Benefits
We offer a dynamic work environment, opportunities for career growth, and a chance to work with cutting-edge technologies.
