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Head of Sales Performance

hace 2 semanas

San José, San José, Costa Rica Smartsheet A tiempo completo

About Smartsheet's Mission

We empower organizations to plan, capture, track, automate, and report on work at scale.

We maintain and innovate on systems, processes, and programs that secure our customers' data.

This role reports directly to the sales leadership team and requires a seasoned sales director to drive exceptional results.

Your Key Objectives

As a sales director, you will focus on:

  • Delivering exceptional results through strategic sales opportunity engagement and team leadership
  • Developing, executing, evaluating, and refining aspects of sales strategy, process, and workflow to deliver maximum customer engagement, bookings, and revenue growth
  • Ensuring the team exceeds sales and operational targets
  • Creating a high-performing, energized, and supportive culture emphasizing reward and recognition

Requirements

To excel in this role, you will need:

  • Minimum 7+ years of sales management experience, preferably in a multi-contact, high-volume inbound and outbound environment
  • +2 years of experience managing and developing a team of managers
  • B2B and SaaS experience is required
  • Strong leadership, organizational, communication, and interpersonal skills
  • Experience hiring, developing, and managing sales representatives and managers
  • Customer-related systems expertise
  • Excellent presentation skills, both verbal and written
  • Consultative, needs-benefits selling skills
  • Solution packaging, proposal design, and contract negotiations skills
  • Navigating sales cycles and contracts in a fast-paced SaaS environment
  • Creativity, flexibility, and objectivity in a dynamic, rapidly changing environment
  • Familiarity with Salesforce, Tableau, Outreach, Chorus preferred
  • Excellent written and oral communication skills, B2 English Proficiency Level or higher
  • Degree or relevant work experience

What We Offer

We provide a comprehensive package of benefits, including:

  • Fully paid Health & Life insurance for full-time employees and family members
  • Monthly stipend to support your work and productivity
  • 12 days paid Vacation + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave
  • 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development, including access to LinkedIn Learning online courses
  • Company-funded Perks, including a counseling membership and your own personal Smartsheet account
  • Teleworking options from any registered location in Costa Rica (role-specific)