Customer Support Specialist with Multilingual Skills

hace 3 días


San José, San José, Costa Rica Sdz Support Technologies And Services Ltd. A tiempo completo

**About Us**

Sdz Support Technologies and Services Ltd. is an international company providing customer support services to reputable financial firms, including IQOption.

We are seeking a highly skilled service provider to join our team, working closely with clients from diverse backgrounds and helping them understand the intricacies of trading.

To excel in this role, you must be fluent in both English and Spanish, possess excellent communication skills, and demonstrate a high level of adaptability.

Key Responsibilities:

  • Provide multilingual support to clients via various channels.
  • Develop a deep understanding of our clients' needs and tailor solutions accordingly.
  • Collaborate with the team to ensure seamless client experience.
  • Maintain up-to-date knowledge of our products and services.

Requirements:

  • Fluency in English and Spanish (written and spoken).
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • A stable internet connection and reliable schedule.

Benefits:

  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • Supportive team environment.
  • Flexibility to balance work and personal life.

Additional Information:

We follow a 2/2 day-day/night-night schedule (10:00-22:00, then 2 days off, followed by 22:00-10:00, then 2 days off) in GMT+3 time zone.



  • San José, San José, Costa Rica Teleperformance A tiempo completo

    The Product Support Specialist is an integral member of the Customer Experience team working directly with customers to provide an exceptional customer experience.This role is responsible for providing product support for Insulet OmniPod System (for insulin and injectable drugs).The specialist is the internal advocate for new and current customers needing...


  • San José, San José, Costa Rica Sdz Support Technologies And Services Ltd. A tiempo completo

    **Our Vision**At Sdz Support Technologies and Services Ltd., we strive to provide exceptional customer support services that cater to the diverse needs of our clients.We are looking for a dedicated and skilled individual to join our team, who can effectively communicate with clients from different backgrounds and help them navigate the complexities of...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Job Overview**The Customer Support Specialist plays a vital role in ensuring the success of Emerson's Global Service Center. This position is responsible for providing technical support to customers and internal engineers, focusing on Ovation product-related issues.Key responsibilities include:Diagnosing and resolving product-related issues via phone or...


  • San José, San José, Costa Rica Scalelab Inc A tiempo completo

    About UsScalelab Inc is a remote-first company that values innovation and customer satisfaction. We are seeking an experienced Customer Support Management Specialist to lead our Customer Support team from the ground up.Job DescriptionWe are looking for a highly skilled and motivated individual to take charge of our Customer Support team. As a Customer...


  • San José, San José, Costa Rica Convera A tiempo completo

    Are you passionate about providing a world-class customer experience?Do you want to unleash your potential for a global FinTech that is passionate about moving money for better?Do you want to further your career in Financial Services?If so, join Convera as a Senior Customer Support Specialist.**Motivated by our values**: Customer Champions, Growth Minded,...


  • San José, San José, Costa Rica Teleperformance A tiempo completo

    The Customer/Cardholder Support Specialist is an integral member of the Customer Experience team working directly with customers to provide an exceptional customer experience.**Key Responsibilities and Accountabilities**- Supported transactions may be added or deleted at sole discretion of Client as mutually agreed.- Assists cardholders regarding questions...


  • San José, San José, Costa Rica Fragrancex A tiempo completo

    At Fragrancex, we are committed to delivering an exceptional customer experience, and as a Remote Support Specialist, you will play a critical role in achieving this goal. You will be responsible for responding to customer inquiries, resolving issues promptly, and providing solutions that meet their needs.We are looking for a skilled and experienced...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Overview:Tek Experts is seeking an experienced Customer Experience Specialist to join our dynamic team! As an Escalation Specialist, you will play a vital role in providing world-class customer support and resolving complex technical issues. You will collaborate closely with internal teams to ensure seamless issue resolution and develop strong relationships...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company Overview:We are Amzn Support Srvcs Costa Rica, a team passionate about providing world-class support to our enterprise customers. Our mission is to deliver exceptional service and expertise that enables our customers to succeed.Job Description:We are seeking an experienced Technical Support Specialist to join our team. As a key member of our...


  • San José, San José, Costa Rica Sdz Support Technologies And Services Ltd. A tiempo completo

    **About This Opportunity**We are seeking an experienced service provider to join our team at Sdz Support Technologies and Services Ltd., where you will have the opportunity to make a meaningful impact on our clients' lives.As a key member of our support team, you will be responsible for delivering exceptional customer service to clients across multiple...


  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    About the RoleCisco is looking for a dedicated Customer Support Specialist to join our team as an Asset Optimization professional. In this role, you will work closely with customers to understand their needs and provide tailored solutions to improve their asset lifecycle management.Main Responsibilities:Collaborate with customers to gather requirements and...


  • San José, San José, Costa Rica Betterwho A tiempo completo

    Betterwho is a dynamic company looking for a talented Remote Support Specialist to provide top-notch support to our customers. As a Remote Support Specialist, you will be responsible for de-escalating issues, providing accurate data entry, and multi-tasking within multiple systems.The successful candidate will possess:2+ years of experience in customer...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at TreviPay. As a Customer Service Specialist, you will be responsible for providing exceptional support to our clients and merchants, ensuring timely and accurate resolutions to their inquiries and issues.In this role, you will have the opportunity to...

  • Sales Support Specialist

    hace 3 semanas


    San José, San José, Costa Rica Clearsource A tiempo completo

    Why ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...


  • San José, San José, Costa Rica Betterwho A tiempo completo

    **Description of the Job**Betterwho seeks a talented Phone Support Specialist to join our team as a Remote Resident Support Specialist. In this role, you will be responsible for handling customer inquiries and issues while maintaining a professional demeanor.**Key Responsibilities:**Process a high volume of customer interactions and issues via phone.Use...


  • San José, San José, Costa Rica Intel A tiempo completo

    Job OverviewCome and be a part of our mission to deliver exceptional customer experiences.We are seeking a highly skilled Technical Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills, be proactive in identifying solutions, and possess a strong understanding of technical concepts.ResponsibilitiesThe...


  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    About This RoleWe are seeking a skilled Customer Support Agent to join our team at Teleperformance Costa Rica. In this role, you will act as a liaison between customers and our organization, providing accurate and timely support via phone calls related to general inquiries about our internet service and basic technical support.Key Responsibilities:Provide...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    **Who We Are**Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running.We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace.That's high...


  • San José, San José, Costa Rica Support Services Group - Cr A tiempo completo

    We are looking for a skilled Customer Acquisition Specialist to join our team in San Jose, Costa Rica. This role will involve managing customer relationships and generating new business opportunities.Key Responsibilities:Establish and maintain effective relationships with customers to identify their needs and preferences.Develop and implement strategies to...


  • San José, San José, Costa Rica Arxada A tiempo completo

    Arxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable.We are passionate about empowering high...