Customer Support Specialist with Multilingual Skills
hace 3 días
**About Us**
Sdz Support Technologies and Services Ltd. is an international company providing customer support services to reputable financial firms, including IQOption.
We are seeking a highly skilled service provider to join our team, working closely with clients from diverse backgrounds and helping them understand the intricacies of trading.
To excel in this role, you must be fluent in both English and Spanish, possess excellent communication skills, and demonstrate a high level of adaptability.
Key Responsibilities:
- Provide multilingual support to clients via various channels.
- Develop a deep understanding of our clients' needs and tailor solutions accordingly.
- Collaborate with the team to ensure seamless client experience.
- Maintain up-to-date knowledge of our products and services.
Requirements:
- Fluency in English and Spanish (written and spoken).
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- A stable internet connection and reliable schedule.
Benefits:
- Competitive compensation package.
- Ongoing training and development opportunities.
- Supportive team environment.
- Flexibility to balance work and personal life.
Additional Information:
We follow a 2/2 day-day/night-night schedule (10:00-22:00, then 2 days off, followed by 22:00-10:00, then 2 days off) in GMT+3 time zone.
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