Americas Operations Excellence Manager

hace 1 semana


San José, San José, Costa Rica Intel A tiempo completo
About the Role
This is a fantastic opportunity to join Intel's Americas Customer Enablement and Solutions Team as a Sales Enablement Lead. You will lead a team of 8 customer business analysts, focusing on setting priorities, achieving results across boundaries, and developing employees. The role involves immersing yourself in New Business Transformation, enabling and ramping new businesses, and influencing cross-organizational teams with key partners across IT, Supply Chain, Finance, Accounts Payable, Tax, and Trade.
Responsibilities
  • Identify and prioritize business opportunities, aligning them with company goals and objectives.
  • Develop and implement strategies to improve customer satisfaction and retention rates, leveraging expertise in Order to Cash business capabilities.
  • Foster strong relationships with stakeholders across the organization, including IT, Supply Chain, Finance, Accounts Payable, Tax, and Trade.
  • Develop and implement effective solutions to meet customer requirements, ensuring alignment with company policies and procedures.
Requirements
  • Proven experience leading people/teams.
  • Excellent interpersonal skills, including the ability to communicate clearly and listen empathetically.
  • Established track record of responsiveness and outstanding relationship building and networking.
  • Flexible and strong ability to adapt to changing environments and priorities.


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