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Operations Excellence Manager

hace 2 semanas


San José, San José, Costa Rica Intel A tiempo completo
We are seeking a highly skilled Business Operations Manager to join our team. As a key member of our Business Operations team, you will be responsible for partnering with segment leadership to drive strategic initiatives, develop and implement process improvements, and provide financial acumen to inform business decisions.
Key responsibilities include:
• Drive Plan of Record (POR) development with segment leadership to ensure alignment with corporate strategies
• Manage and monitor hiring requests and open requisitions to ensure alignment with POR
• Develop and implement recognition programs and employee engagement strategies across the organization
• Identify opportunities to decrease costs and drive productivity by improving operational effectiveness
• Leverage internal and external research to solve complex problems related to business operations
• Collaborate with cross-functional teams to drive strategic initiatives and improve operational efficiency
• Provide financial acumen to inform business decisions and develop and implement financial models to support business initiatives
• Maintain accurate and up-to-date records of business operations data and metrics
• Develop and maintain relationships with senior leaders to negotiate and influence matters of significance to the organization
• Foster a culture of collaboration and continuous improvement within the Business Operations team
The ideal candidate will have a bachelor's degree in any discipline with over 6+ years of industry experience, advanced English language skills, excellent communication and interpersonal skills, a proven track record of responsiveness and relationship building, and the ability to handle high degrees of task and deadline pressure. We offer a comprehensive benefits package, including competitive salary and bonus structure, comprehensive health insurance, retirement savings plan, employee assistance program, and flexible work arrangements.