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Strategic Operations Manager for Manufacturing Excellence
hace 2 semanas
At Intel, we sit at the cross-section of manufacturing, design, and quality.
The Costa Rica Validation Lab (CRVLE) is a specialized technical team dedicated to delivering exceptional customer experiences through our Intel Culture:
- Customer Obsession - We listen to understand what matters most to our customers.
We work across boundaries, collaborating globally to drive results.
- Fearlessness - We are bold in our approach, taking calculated risks and challenging ourselves daily.
The Planning Manager will oversee the Planning Engineering and Capacity Planning Teams, ensuring seamless operations and high-quality deliverables.
This role serves as the primary point of contact for Lab's operations, working closely with internal and external stakeholders to meet supply chain, capacity, production programming, and product roadmap objectives.
- Drives tactical and strategic Lab's Operations needs, focusing on capacity, cost, space, and capital planning, as well as decision support systems and operations, to maximize operation's efficiency.
- Sets priorities for the teams, driving results across boundaries, developing collaborators, and managing performance.
- Ensures a safe, inclusive work environment while meeting area/department commitments aligned to OKRs.
- As a department manager, works with the staff to set strategic direction for the Operation and executes the strategy with your department.
- Builds strong relationships with peers on the CRVLE staff, MPE Vertical Teams, PDEs, PQB, CQN, CAME, and IoTG Business Units while working in a dynamic environment.
- Excellent listening, written, and verbal communication skills, with tolerance for ambiguity and a commitment to tasks.
- Demonstrated capability of working in a high-performing team culture, including setting high expectations, driving performance with urgency, role modeling the desired culture, possessing excellent teamwork and leadership skills, and demonstrated problem-solving and prioritization skills.
- Willingness to work with diverse teams in a dynamic environment.
- Ability to inspire a team to achieve desired behaviors and objectives.
- Motivated self-starter with strong ability to work independently and in a team environment.
- Flexibility and maturity in facing uncertainties and changing priorities.
- Commitment to aggressive goals and winning with a can-do attitude.
- Organizational, teamwork, project management, and negotiation skills.
- Problem-solving, leadership, and innovation skills.
- Passionate about people care and development.
- Collaboration and trusted partner to peers across the network, different business units, technology development, and Operation's relevant business partners.
- Communication and stakeholder management skills, able to negotiate and resolve conflict within all levels of the organization towards a win-win/best for business solution.
- Tolerance to ambiguity, builds consensus across the organization, and has a proactive approach to manage changes to deliver tight milestones.
**Qualifications**
**Minimum Qualifications:**
- Bachelor degree in Industrial Engineering, Electronics Engineering, Electrical Engineering, Computer Engineering, or Computer Science.
- 5+ years of experience in Supply Chain, specifically in manufacturing and planning operations.
- 5+ years of capacity or process experience.
- 3+ years managing engineering teams with a proven track record leading and developing personnel while achieving deliverables and business results.
- 5+ years of experience leading technical taskforces and resolving complex technical issues.
- Advanced knowledge of manufacturing, factory physics, TOC, linear programming or mathematical optimization, capacity systems, and methodologies.
- Advanced knowledge LEAN, Operational Excellence, continuous improvement, and problem-solving techniques.
- Advanced MS Office skills (Charts, Macros, algorithms, and/or mathematical functions; Pivot and Dynamic tables programming and Power BI).
- Advanced English level.
- Must have permanent-unrestricted right to work in Costa Rica.
**Preferred Qualifications:**
- Master degree.
- Demonstrated technical leadership and a track record of problem-solving with creativity and out-of-box thinking.
- Experience with capital tool planning, forecasting, and optimization, installed capacity and space planning; procurement processes expertise is a plus.
- Demonstrated ability to simulate capacity and requirements based on metric and capacity models for demand planning, critical queue time analysis, limiter charts, throughput, and track time assessment.
