Applications Support Specialist
hace 6 días
- Leverage technical expertise to engage development teams and support teams (BAU Tech Teams, GPA, etc.) in GFT, ICG, GCG as applicable
- Responsible for sizing, prioritizing, and executing change requests and enhancements on production processes
- Provides support/guidance on technology processes (SDLC stages) working in tight coordination with business analysts; documents technical specifications and conducts SIT, UAT, regression testing, post-production validation
The successful candidate will be able to suggest/impliment various data quality controls, performance, and process improvements. Strong technical, negotiation, organization, and planning skills are required.
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Applications Support Technology Manager
hace 2 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob DescriptionThe Applications Support Technology Manager at Citi is responsible for managing the delivery of high-quality applications support services to internal stakeholders. This role requires strong leadership and technical skills, as well as excellent communication and collaboration skills.Key ResponsibilitiesManage a team of applications support...
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Technical Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Bmns A tiempo completoJob OverviewBmns seeks a skilled Technical Support Specialist to provide top-notch support to our clients. This role requires excellent communication skills, a strong understanding of technical concepts, and the ability to work in a fast-paced environment.The successful candidate will be responsible for resolving customer inquiries, troubleshooting issues,...
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IT Support Specialist
hace 2 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob Summary:We are seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have experience in system analysis, applications support, and Unix/Linux environments.Key Responsibilities:Develop and maintain technical support documentation.Perform daily checks, continuous monitoring, and regional handovers.Evaluate the impact of...
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Cross-Platform Applications Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Fusionhit A tiempo completoFusionhit is seeking an experienced Cross-Platform Applications Specialist to join our team. The ideal candidate will have a strong background in developing high-quality mobile applications using cross-platform technologies.The successful candidate will be responsible for:Designing and implementing mobile applications using cross-platform...
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Applications Support Associate
hace 6 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoWe are seeking an Applications Support Associate to join our team at Citi. The successful candidate will be responsible for monitoring, integrity validations and process execution, providing operations support services.Key Responsibilities:Perform inbound and outbound files monitoring and perform integrity validation reportsInform Finance departments on...
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Technical Support Specialist
hace 22 horas
San Francisco, Heredia, Costa Rica Workday A tiempo completoYour Opportunity at WorkdayWe're seeking a talented Technical Support Specialist to join our HCM Support team. In this role, you'll have the opportunity to work with a variety of complex software applications and technologies, including SaaS, Workday, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, ERP on site, Peoplesoft, Kronos, Cornerstone, and more.As a...
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Multilingual Support Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAbout the RoleWe are seeking a talented Multilingual Support Specialist to join our team at Equifax. As a key member of our customer service department, you will play a vital role in providing exceptional support and education to our customers regarding credit information, file interpretations, and dispute resolution.Key ResponsibilitiesProvide timely and...
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Senior Applications Support Manager
hace 6 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleWe are seeking an experienced Senior Applications Support Manager to lead our Data Consumption Workbench (DCW) BAU Technical Team globally.As a key member of our team, you will be responsible for:Providing technical guidance and support to development teams and usersSizing, prioritizing, and executing change requests and enhancements on...
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Citi Senior Applications Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob DescriptionCiti is seeking a highly motivated and enthusiastic Senior Analyst to join our Level 3 Application Support team. As a key member of this team, you will provide technical support for Citi's proprietary technologies.Key ResponsibilitiesInvestigate and resolve medium to complex incidents in a timely manner.Partner with Level 1 and Level 2 support...
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Technical Analyst
hace 22 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleWe are looking for a highly motivated and experienced Application Resolution Expert to join our team. As an Application Resolution Expert, you will be responsible for resolving complex application issues and providing expert-level support to our users.Key ResponsibilitiesResolving complex application issues, utilizing a deep understanding of...
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Lead Apps Technical Support Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleCiti's Lead Apps Technical Support Specialist will be responsible for providing expert technical support and guidance to internal stakeholders. This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.Key ResponsibilitiesProvide technical guidance and support to internal...
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Tech Lead Applications Support Analyst
hace 2 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoOverviewCiti seeks a skilled Tech Lead Applications Support Analyst to partner with multiple technology teams and ensure seamless integration of functions to meet business goals. The ideal candidate will have expertise in areas such as system enhancement, problem analysis, and solution implementation.ResponsibilitiesCollaborate with technology teams to...
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Applications Analyst Lead
hace 22 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout UsCiti is a global bank with operations in over 160 countries. We are committed to providing excellent service to our customers and employees alike. As an Applications Support Intmd Analyst, you will be part of a dynamic team that works together to achieve our goals.Job DescriptionThis role involves providing technical and business support to users of...
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Publishing Support Expert
hace 18 horas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**Job Summary:**We are seeking a highly skilled and experienced Customer Service Specialist to join our team as a Publishing Support Expert.The successful candidate will be responsible for providing exceptional customer service to authors and content providers in Traditional Chinese and English languages.Fluent in Traditional Chinese and English language in...
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Applications Support L3 Senior Analyst
hace 7 días
San Francisco, Heredia, Costa Rica Citi A tiempo completo**Team/Function Overview**:**Key Responsibilities**- We are searching for a highly motivated and enthusiastic person who will provide Level 3 support for Citi's proprietary technologies.The role will entail hands-on investigation and issue resolution of medium to complex incidents, incident management and being passionate about taking part in initiatives to...
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Technology Support Specialist
hace 1 día
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleThe Applications Support Intmd Analyst is a developing professional role that requires a good understanding of industry standards and practices. This position deals with most problems independently and has some latitude to solve complex problems. The ideal candidate will have in-depth specialty area knowledge and apply analytical thinking and...
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Data Analytics Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completoWe are seeking a detail-oriented Data Analytics Support Specialist to join our Data & Analytics Team at Zm Financial Systems.In this role, you will be responsible for supporting the coordination of learning events, monitoring team mailboxes, maintaining and updating the SharePoint site and calendars, and providing support for team scrum meetings.About the...
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Senior Application Support Specialist
hace 1 día
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob OverviewCiti is seeking a skilled and experienced Technical Analyst to join our Applications Support team. As a Technical Analyst, you will play a key role in ensuring the smooth operation of our applications and providing top-notch support to our users.Key ResponsibilitiesProvide technical support for Citi Applications, utilizing a good understanding of...
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Financial Controller Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAs a Financial Controller Specialist at Amzn Support Srvcs Costa Rica, you will play a key role in month end closing activities for multiple accounts and ensure all processes are compliant with respective Accounting Standards.This position requires strong analytical skills, knowledge of financial accounting systems, and the ability to work effectively in a...
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Chinese Language Specialist
hace 22 horas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**About the Role:**This position requires a highly skilled and experienced Customer Service Specialist to provide exceptional support to authors and content providers in Traditional Chinese and English languages.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to navigate multiple computer systems and...