Applications Support Specialist

hace 6 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo
Responsibilities
  • Leverage technical expertise to engage development teams and support teams (BAU Tech Teams, GPA, etc.) in GFT, ICG, GCG as applicable
  • Responsible for sizing, prioritizing, and executing change requests and enhancements on production processes
  • Provides support/guidance on technology processes (SDLC stages) working in tight coordination with business analysts; documents technical specifications and conducts SIT, UAT, regression testing, post-production validation

The successful candidate will be able to suggest/impliment various data quality controls, performance, and process improvements. Strong technical, negotiation, organization, and planning skills are required.



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