Publishing Support Expert

hace 23 horas


San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

**Job Summary:**

We are seeking a highly skilled and experienced Customer Service Specialist to join our team as a Publishing Support Expert.

The successful candidate will be responsible for providing exceptional customer service to authors and content providers in Traditional Chinese and English languages.

  • Fluent in Traditional Chinese and English language in written and verbal communication
  • MATRIC or equivalent
  • 1+ years customer service experience
  • Working knowledge of Microsoft Office Applications
  • Ability to navigate multiple computer systems and platforms

**Key Accountabilities:

  • Demonstrate timely, accurate, friendly and professional Customer Service (CS)
  • Meet or exceed quality and productivity goals assigned by management
  • Demonstrate clear written and oral communication
  • Demonstrate an appropriate sense of urgency when resolving customer issues

About Us: Amzn Support Srvcs Costa Rica is a leading provider of publishing support services that values customer satisfaction and excellence. Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives.



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