Publishing Support Expert
hace 23 horas
**Job Summary:**
We are seeking a highly skilled and experienced Customer Service Specialist to join our team as a Publishing Support Expert.
The successful candidate will be responsible for providing exceptional customer service to authors and content providers in Traditional Chinese and English languages.
- Fluent in Traditional Chinese and English language in written and verbal communication
- MATRIC or equivalent
- 1+ years customer service experience
- Working knowledge of Microsoft Office Applications
- Ability to navigate multiple computer systems and platforms
**Key Accountabilities:
- Demonstrate timely, accurate, friendly and professional Customer Service (CS)
- Meet or exceed quality and productivity goals assigned by management
- Demonstrate clear written and oral communication
- Demonstrate an appropriate sense of urgency when resolving customer issues
About Us: Amzn Support Srvcs Costa Rica is a leading provider of publishing support services that values customer satisfaction and excellence. Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives.
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