International Banking Investigator
hace 4 días
We seek an experienced Payment Processing Associate to join our team. This individual will play a crucial role in ensuring timely and accurate resolution of payment-related queries and issues.
The ideal candidate should possess a strong analytical mind, excellent communication skills, and a keen eye for detail.
The Payment Processing Associate will be responsible for investigating and resolving complex payment queries through effective communication with customers and banking partners.
Key Responsibilities:
- Investigate and resolve complex payment queries.
- Process payment-related transactions, including cancellations, reissues, and refunds.
- Act as a liaison between the company's internal teams and its banking partners.
- Cultivate a comprehensive understanding of various payment methods and related regulations.
Convera is a leading global provider of cross-border payment services. We deliver innovative payment solutions to businesses worldwide, enabling them to capture more value with every transaction.
We pride ourselves on fostering a culture of inclusion and belonging, valuing diversity and passionate about it. Our team is committed to making a positive impact on our customers' lives by providing efficient, reliable, and secure payment services.
-
Banking Payments Investigator
hace 2 semanas
San José, San José, Costa Rica Convera A tiempo completoBanking Payments InvestigatorWe have an exciting opportunity for a Banking Payments Investigator to join ConveraAbout UsWe are the largest non-bank B2B cross-border payments company in the world.Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our...
-
Banking Payments Investigator
hace 2 semanas
San José, San José, Costa Rica Convera A tiempo completoAs a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible to facilitate the effective identification and resolution of customer and banking partner inquiries to payment transactions.The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and...
-
Banking Payments Investigator
hace 2 semanas
San José, San José, Costa Rica Convera A tiempo completoAs a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible to facilitate the effective identification and resolution of customer and banking partner inquiries to payment transactions.The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and...
-
Banking Payments Investigator
hace 2 semanas
San José, San José, Costa Rica Convera A tiempo completoAs a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions.The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and...
-
Financial Transaction Investigator
hace 2 días
San José, San José, Costa Rica Convera A tiempo completoThe successful candidate will join a dynamic team at Convera, dedicated to delivering smarter money movements to our customers. As a Banking Payments Investigator, your key responsibilities will include:Investigating payment-related issues and providing excellent customer serviceMonitoring and reporting on daily investigation activities and maintaining...
-
Merchant Risk Investigator
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout UsAmzn Support Srvcs Costa Rica is a leading provider of customer-centric solutions. Our team is dedicated to delivering exceptional results in a fast-paced environment.Job DescriptionWe are seeking high-judgment individuals to join our Merchant Risk Investigator team. As a key member of our team, you will be responsible for evaluating merchant...
-
Payment Resolution Specialist
hace 3 días
San José, San José, Costa Rica Convera A tiempo completoAbout UsWe have an exciting opportunity for a skilled professional to join our team as a Banking Payments Investigator at Convera.Job DescriptionThe ideal candidate will be responsible for:Providing quality customer service and identifying payment-related issues to facilitate effective identification and resolution of customer and banking enquiries.Tracking...
-
Cross Border Payments Specialist
hace 2 días
San José, San José, Costa Rica Convera A tiempo completoWe are the largest non-bank B2B cross-border payments company in the world, leveraging decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers.As a Banking Payments Investigator at Convera, you will play a critical role in ensuring effective identification and resolution of customer and banking...
-
Payment Services Professional
hace 2 días
San José, San José, Costa Rica Convera A tiempo completoWe are seeking a highly skilled Banking Payments Investigator to join our team at Convera. As a member of our team, you will be responsible for:Conducting thorough investigations into payment-related issues and providing high-quality customer serviceMaintaining accurate records of daily investigation activities and tracking progressProviding timely responses...
-
Payment Processing Associate
hace 3 semanas
San José, San José, Costa Rica Convera A tiempo completoAs a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible to facilitate the effective identification and resolution of customer and banking partner inquiries to payment transactions.The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and...
-
Financial Inquiry Expert
hace 3 días
San José, San José, Costa Rica Convera A tiempo completoConvera OverviewWe are the leading non-bank B2B cross-border payments company, serving over 30,000 customers worldwide.As a Banking Payments Investigator, you will be responsible for:Resolving complex payment-related issues and providing high-quality customer service.Collaborating with the Treasury and Settlement Accounting team to resolve queries and...
-
Invest Spec, Payment Risk Operations
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo6+ months of customer service experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Speak, write, and read fluently in English- Bachelors DegreeAre you looking for something a little different?Are you intuitive by nature?Do you have a nose for finding the truth?Do you want to work on something that matters?We are...
-
Financial Services Operations Specialist
hace 3 días
San José, San José, Costa Rica Western Union A tiempo completoCompany OverviewWestern Union is a FinTech company using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Our team spans over 8,000 people across 200 countries and territories.Job DescriptionAs a Specialist, Payment Processing Operations,...
-
Investigation Specialist Portuguese
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoProficiency in Portuguese, English and Spanish- Excellent written and spoken business skills and an ability to compose grammatically correct, concise and accurate written responses.- Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.- Demonstrated ability to work...
-
Specialist, Payment Processing Operations
hace 3 días
San José, San José, Costa Rica Western Union A tiempo completo**Specialist, Payment Processing Operations - **Santa Ana, Costa Rica**Think you can keep operations ticking while motivating your team?How about offering up your skills in a global business that is committed to moving money for better?Join Western Union as a Specialist, Payment Processing Operations.**Motivated by our values: purpose driven, globally...
-
Treasury Operations Leadership Manager
hace 5 días
San José, San José, Costa Rica Intel A tiempo completo**Job Overview**The Treasury Operations Excellence Manager plays a pivotal role in the Treasury team, reporting directly to the Treasury Operations Controller. This position involves overseeing the management of bank account activities, control execution, custody operations, regulatory reporting and compliance, and settlements of treasury-related...
-
Cash Management Strategy Specialist
hace 5 días
San José, San José, Costa Rica Intel A tiempo completo**Treasury Operations Excellence Manager Job Summary**We are seeking a highly skilled Treasury Operations Excellence Manager to join our Finance team. This role involves managing the Treasury team, ensuring the efficient execution of bank account activities, control execution, custody operations, regulatory reporting and compliance, and settlements of...
-
Financial Services Excellence Director
hace 5 días
San José, San José, Costa Rica Intel A tiempo completo**About the Role**The Treasury Operations Excellence Manager is responsible for managing the Treasury team, ensuring the efficient execution of bank account activities, control execution, custody operations, regulatory reporting and compliance, and settlements of treasury-related payments.Set priorities for the team and drive results-oriented...
-
Compliance and Financial Governance Professional
hace 15 horas
San José, San José, Costa Rica Pfizer A tiempo completoWhy this Role MattersThis role plays a critical part in ensuring that our medicines are delivered to those who need them most efficiently.As a Compliance and Financial Governance Professional, you will be responsible for analyzing business records, examining transactions, and verifying financial status.You will also be involved in monitoring cash flows,...
-
Treasury Analyst
hace 3 semanas
San José, San José, Costa Rica Intel A tiempo completoIntel Corporate Treasury aspires to be a global frontrunner in Treasury management, delivering unparalleled value to our shareholders, customers, and employees.This Treasury Analyst role serves as a cornerstone in our Global Treasury Operations team with a focus on the Americas and international responsibilities.The person will develop a clear understanding...