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Payment Services Professional
hace 1 semana
We are seeking a highly skilled Banking Payments Investigator to join our team at Convera. As a member of our team, you will be responsible for:
- Conducting thorough investigations into payment-related issues and providing high-quality customer service
- Maintaining accurate records of daily investigation activities and tracking progress
- Providing timely responses to customer inquiries and addressing their concerns effectively
- Working closely with Treasury and Settlement Accounting teams to ensure seamless transaction processing
- Identifying areas for process improvement and implementing changes to enhance efficiency and productivity
Candidates should possess a minimum of 1 year of experience within the financial services industry and demonstrate strong technical skills, problem-solving abilities, and excellent communication skills.
