Incident Resolution Specialist

**The Elevator Pitch: Why will you enjoy this new opportunity?**Are you passionate about learning innovative technology and solving complex problems for VMware's Top 100 Global Customers?Are you comfortable stepping into difficult and complex situations involving multiple key stakeholders and setting the path to resolution?If so, VMware has an Incident...

Why Join UsAt Experian, we're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. As a member of our team, you'll have the opportunity to work on challenging projects that make a real impact, develop your skills and knowledge through ongoing training and professional development, and enjoy a competitive salary...

About the RoleWe are seeking a highly skilled Incident Manager to join our Global Support Team.This is an exciting opportunity for a talented individual who is passionate about delivering exceptional customer service and resolving complex technical issues.Key ResponsibilitiesManage customer incidents from initial reporting to resolution, ensuring timely and...

Full-timeEmployee Status: RegularRole Type: HybridDepartment: Information Technology & SystemsSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are...

Key ResponsibilitiesIncident Management- Lead cross-functional response to high priority, high visibility, complex critical incidents.- Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty- Ensure the flow of information by pulling in appropriate resources...

Job SummaryWe are looking for an experienced Incident Manager to lead our efforts in resolving complex customer incidents and providing exceptional customer service.The ideal candidate will have a strong background in technical support, a keen analytical mind, and excellent communication skills.Main ResponsibilitiesInvestigate and resolve customer incidents...

The Genesis SPIRT Incident Management Analyst is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Interprets data and makes recommendations.Researches and interprets factual information.Identifies inconsistencies in data or results, defines business issues and formulates...

Job OverviewCiti is seeking a highly motivated and enthusiastic IT Support Specialist to provide front-line support for its proprietary technologies. The ideal candidate will have excellent technical skills, strong communication abilities, and a passion for technology.About the RoleThis position entails hands-on investigation and issue resolution, incident...

About the Role:The Incident Resolution Specialist is responsible for resolving technical incidents in a timely and efficient manner. This role involves troubleshooting technical issues, communicating with clients, and documenting resolutions.Key Responsibilities:- Troubleshoot technical incidents using a variety of tools and software.- Communicate...

**Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...

The Genesis SPIRT Incident Management Analyst is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Identifies policy gaps and formulates policies.Interprets data and makes recommendations.Researches and interprets factual information.Identifies inconsistencies in data or...

Company DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...

At Amzn Support Srvcs Costa Rica, we are seeking a highly analytical and detail-oriented professional to join our team as an Investigation Execution Specialist. This is a full-time, permanent position based in Costa Rica that requires proficiency in English and German languages.About the RoleThis role is part of our Vendor Chargeback Dispute Management team,...

Bachelor's Degree- 5+ years' program management, risk management, or legal experience- Experience using oral and written communication to propose complex solutions and explanations- Experience defining and delivering business requirements- Experience managing multiple projects and work streams- Experience working with and presenting to business leadership-...

562579BR**Why Kyndryl**Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them.We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong.Our people are actively...

**Team/Function Overview**:**Key Responsibilities**- We are searching for a highly motivated and enthusiastic person who will provide Level 3 support for Citi's proprietary technologies.The role will entail hands-on investigation and issue resolution of medium to complex incidents, incident management and being passionate about taking part in initiatives to...

Company Overview: At Citi, we strive to be the best at what we do. We are committed to delivering exceptional service and innovative solutions to our customers.Job Summary: We are seeking an experienced technology support specialist to join our team. The ideal candidate will have a strong background in technical support and problem-solving, with excellent...

Citi is a global bank with a presence in over 160 countries, serving approximately 200 million customer accounts. Our mission is to provide cutting-edge financial solutions to consumers, corporations, governments, and institutions worldwide.**Our Vision:**We aim to empower our clients to achieve their strategic financial objectives by delivering innovative...

**Team/Function Overview**:**Key Responsibilities**- We are searching for a highly motivated and enthusiastic person who will provide front line support Citi's proprietary technologies.The role will entail hands-on investigation and issue resolution, incident management and being passionate about taking part in initiatives to improve the production platform-...

We are seeking a highly skilled Partnership Support Specialist to join our team. In this role, you will be responsible for providing support to our partners, resolving complex process support issues, and participating in projects.As a Partnership Support Specialist, you will work closely with our partner delivery support team to ensure the success and growth...