Sales Process Optimization Expert for HP
hace 1 mes
About the Role
We are seeking a highly skilled Sales Process Optimization Expert to join our team at Hewlett Packard. This is an exciting opportunity for an individual who is passionate about streamlining complex operational processes and driving business growth.
Key Responsibilities:
- Drive multiple complex operational processes throughout the sales cycle, including configuration & quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, or organizational sales reporting.
- Collaborate closely with various stakeholders, including senior management, cross-functional teams, and external partners, to ensure processes support overall business objectives.
- Maintain and update comprehensive process documentation, including standard operating procedures (SOPs), and ensure adherence to governance and compliance standards.
- Conduct in-depth data analysis, leveraging analytical tools and techniques, to identify trends, root causes, and areas for process improvement.
- Generate reports on process performance, communicate findings and recommendations to senior management, and present complex data effectively.
- Prioritize customer satisfaction by improving processes that directly impact the customer experience and implementing feedback-driven enhancements.
- Identify and mitigate risks associated with operational processes, developing strategies to minimize potential disruptions.
- Address and resolve complex operational issues, escalations, and challenges promptly, minimizing business disruptions.
- Provide guidance to junior team members, fostering their development, and ensuring that the team operates effectively.
Requirements:
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field or an advanced degree with 3-5 years of work experience.
Preferred Certifications:
- Certified Sales Operations Professional (CSOP)
Knowledge & Skills:
- Accounting
- Agile Methodology
- Auditing
- Automation
- Business Operations
- Business Process
- Business Requirements
- Change Management
- Continuous Improvement Process
- Data Analysis
- Finance
- Key Performance Indicators (KPIs)
- Lean Manufacturing
- Lean Six Sigma
- Process Improvement
- Project Management
- SAP Applications
- Six Sigma Methodology
- Supply Chain
- Workflow Management
Cross-Org Skills:
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Estimated Salary Range: $80,000 - $120,000 per annum, depending on location and experience.
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