Tourism Operations Specialist

hace 12 horas


San José, San José, Costa Rica Europe Express A tiempo completo
About Us

Europe Express is a leading specialist travel company providing unique travel experiences for North American travelers throughout Europe and other popular destinations around the world.

We are part of the Travelopia group, which is one of the world's leading specialist travel groups offering a diverse range of travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and sporting based school trips, corporate hospitality and sporting event fan travel.

Job Description

We are looking for a Product Specialist to join our team in Costa Rica. The role involves inputting and maintaining all services and products into our reservation system, updating existing package content and pricing regularly, proposing new product and package ideas for distribution through multiple channels, monitoring product availability, and assisting sales teams with custom product requests.

  • Work with internal support teams and external vendors to negotiate pricing and availability of products and services.
  • Build packages (air, rail, transfers, hotels, sightseeing) within the reservation system including upgrades and optional services.
  • Competitively price packages and services following company guidelines.
  • Prepare packages for distribution via third-party marketing channels including pricing, contract review, and communication to internal teams.
  • Monitor supplier contract dates to ensure packages are available for sale at least 8 months in advance.
  • Collaborate with vendors to contract and/or renew contract agreements when required.
  • Communicate latest specials and/or changes to contracts to the Product Director and internal teams.
  • Maintain vendor information ensuring accuracy and adherence to company requirements, deactivate contracts within specific timelines.
  • Verify data entry accuracy by checking work done in the reservation module and on relevant websites.
  • Supervise hotel allocations and request additional inventory to be contracted when necessary.
  • Connect with vendors and sales teams to fulfill requests for custom (non-contracted) products.
  • Analyze sales performance and make recommendations for new/discontinuation of products; packages; services.
Requirements

We are seeking an experienced professional with:

  • Experience in Travel and Tourism, Hospitality or a related field.
  • A self-motivated individual capable of working independently and as a team player.
  • Excellent communication skills, communicating information and ideas expertly with clarity and confidence.
  • Proficiency in using MS Office products, specifically Excel.
  • Flexibility to adapt to new situations and changing goals.
  • A proven track record of working in a fast-paced environment and multi-tasking.
Benefits

We offer a hybrid work arrangement with 2-3 days in office per week in San Jose, Costa Rica. We require high-speed internet service for remote work.

Our Culture

We believe that people are happier and perform best when they can be their true selves. We strive to cultivate a diverse, equitable, and inclusive environment where everyone can flourish. We are committed to driving change through increasing awareness of unconscious bias, building an inclusive culture, and embracing diversity in all its dimensions.



  • San José, San José, Costa Rica Tui Group A tiempo completo

    At TUI Musement, we're on a mission to create unforgettable experiences for our customers. As a Groups & Tours Quotations Executive, you'll play a critical role in shaping the future of travel.About the JobWe're looking for a seasoned professional with a strong background in tourism business to join our team in Costa Rica. Your primary responsibility will be...


  • San José, San José, Costa Rica Med Tourism Co, Llc A tiempo completo

    Company Overview">We are Med Tourism Co, LLC, a leading provider of medical tourism services. Our mission is to provide high-quality patient care while fostering meaningful relationships with our clients and partners.">Job Description">We are seeking a highly skilled and compassionate Bilingual Spanish Customer Service Representative to join our team. As a...


  • San José, San José, Costa Rica Tui A tiempo completo

    At TUI Musement, we are seeking a seasoned professional to fill the role of Tours & Experiences Operations Manager. This exciting opportunity will be based in Costa Rica and offers a unique blend of business acumen and operational expertise.The ideal candidate will have extensive experience in managing complex tourism operations, with a strong focus on...


  • San José, San José, Costa Rica Tui A tiempo completo

    About the Job:TUI Musement is a leading Tours & Activities business, combining a scalable digital platform with local service delivery to offer excursions, activities, tickets and transfers in over 50 countries worldwide. This role is located in Costa Rica and requires all applicants to already have the rights to live and work in Costa Rica before...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Senior Settlement Operations Specialist**Western Union is seeking a highly skilled Senior Settlement Operations Specialist to join our team. As a key member of our Settlement Operations team, you will be responsible for performing complex settlement operations tasks, ensuring daily and monthly operational KPIs are met, and providing high-quality support to...


  • San José, San José, Costa Rica Te Connectivity A tiempo completo

    Job DescriptionWe are seeking a skilled Financial Operations Specialist to join our team at Te Connectivity. This is an exciting opportunity to contribute to the success of our company by providing exceptional financial support and expertise.


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job OverviewPfizer seeks a highly organized and detail-oriented HR Operations Specialist to join our team. This role is responsible for executing key operational components of the recruitment and onboarding processes, including interview scheduling, coordination, and logistics.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Title:Senior Benefit Operations Specialist


  • San José, San José, Costa Rica Grupo Stt A tiempo completo

    Grupo Stt seeks a skilled Financial Operations Specialist to join its team. The ideal candidate will have experience in accounts payable and receivable, as well as proficiency in QuickBooks.The selected professional will be responsible for analyzing transactions and preparing work papers for the company's annual balance. They will identify accounting issues...


  • San José, San José, Costa Rica World Fuel Services A tiempo completo

    World Fuel Services is a global leader in the industry, driven by the talents of its approximately 5000-strong professional team. Our company thrives in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration, and efficient execution are highly valued. A high-performance culture enables us to drive sustained growth,...


  • San José, San José, Costa Rica Costa Rica Elimco A tiempo completo

    Company OverviewCosta Rica Elimco is a global e-commerce leader dedicated to providing exceptional shopping experiences. Our Customer Trust & Partner Support team plays a vital role in ensuring the integrity of our platform.About the RoleWe are seeking an experienced E-commerce Operations Specialist to join our team. In this critical position, you will work...


  • San José, San José, Costa Rica Nitel A tiempo completo

    Job SummaryWe are seeking a highly skilled and dedicated Network Operations Center (NOC) Specialist to join our team at Nitel. As a NOC Specialist, you will be responsible for providing exceptional technical support to our customers and internal teams.


  • San José, San José, Costa Rica Pfizer A tiempo completo

    About PfizerPfizer is a leading biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that improve lives.Job OverviewThis role will play a critical part in maintaining the robust financial controls necessary for managing finance and accounting practices at Pfizer. As a Financial Operations Specialist, you will be...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Company Overview:Amazon Support Services Costa Rica Srl is a leading provider of content protection solutions. Our team is dedicated to ensuring that Prime Video provides customers with a safe and trusted viewing experience.Job Description:We are seeking an innovative Content Policy Operations Specialist to support the Prime Video Trust & Safety Operations...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job DescriptionWe are seeking a highly skilled Financial Operations Specialist to join our team at Pfizer in San Jose, Costa Rica.As a Financial Operations Specialist, you will play a critical role in maintaining and overseeing the accounts and financial records of the company. Your primary responsibility will be to prepare financial and accounting...


  • San José, San José, Costa Rica Noventiq A tiempo completo

    **About Noventiq**Noventiq is a global digital transformation and cybersecurity solutions provider, operating in 55 countries with its headquarters in London. The company is listed on the London Stock Exchange and has a strong presence globally.We are looking for an enthusiastic and organized Financial Operations Specialist to support our financial...


  • San José, San José, Costa Rica Precision Medicine Group A tiempo completo

    At Precision Medicine Group, we're seeking a skilled IT GRC Operations Specialist to support our global efforts in governance, risk, and compliance. This is a remote opportunity for candidates residing in Costa Rica with the ability to work in sync with the US Eastern time zone.The ideal candidate will have a broad understanding of networking, cyber...


  • San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    As a Senior Business Operations Specialist at Midland Credit Management, Inc., you will play a crucial role in supporting the company's independent contractor workforce.Estimated salary range: $45,000 - $65,000 per annum, depending on location and experience.Company OverviewMidland Credit Management, Inc. is a leading provider of credit management services....


  • San José, San José, Costa Rica Intel A tiempo completo

    As a Sales Operations Enablement Specialist at Intel, you will play a pivotal role in driving alignment between business units and customers globally. This dynamic position requires collaboration with cross-functional teams to deliver scalable solutions that drive revenue growth.The Sales Operations Enablement Specialist will be responsible for supporting...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About UsAt Amazon Support Services Costa Rica Srl, we're committed to delivering exceptional customer experiences through innovative solutions. Our team is dedicated to protecting our customers from copyright infringing content and ensuring a globally trusted viewing experience.Job SummaryWe're seeking an experienced Content Policy Operations Specialist to...