Multilingual Client Engagement Specialist

hace 24 horas


San José, San José, Costa Rica Med Tourism Co, Llc A tiempo completo

Company Overview

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We are Med Tourism Co, LLC, a leading provider of medical tourism services. Our mission is to provide high-quality patient care while fostering meaningful relationships with our clients and partners.

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Job Description

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We are seeking a highly skilled and compassionate Bilingual Spanish Customer Service Representative to join our team. As a key member of our client engagement team, you will play a vital role in converting website inquiries into satisfied clients.

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Key Responsibilities

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  • Timely follow-up with leads as per our established process">
  • Mentor other team members as needed">
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Requirements

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To be successful in this role, you must possess:

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  • At least six months of BPO experience (an advantage)">
  • Excellent communication skills in Spanish and English">
  • Ability to work in US Day Shifts">
  • High school diploma or above">
  • Previous experience in hospital reception, admin, or patient experience (a plus)">
  • Nursing, nutrition, or related medical field background (a plus)">
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Benefits

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We offer a competitive compensation package, including:

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  • A salary range of $100,000 - $200,000 per week">
  • Team bonuses and individual performance incentives">
  • Paid and unpaid leave policies">
  • Flexible work arrangements, including remote work options">
  • Designated workspace requirements">
  • High-speed internet access">
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Why Choose Us?

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At Med Tourism Co, LLC, we value our employees' growth and well-being. We offer opportunities for professional development, a supportive work environment, and a commitment to excellence.

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Language Requirements

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We require proficiency in:

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  • English (obligatory)">
  • Spanish (obligatory)">
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Contact Information

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Please submit your application with a detailed resume and cover letter.



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