Healthcare Engagement Specialist
hace 2 semanas
Job Overview
As a Healthcare Engagement Specialist, you will play a crucial role in ensuring compliance with regulatory requirements and internal policies at Pfizer. Your primary responsibility will be to ensure that all interactions with healthcare professionals, medical associations, and other business parties are in line with our company's ethics and integrity standards.
Key Responsibilities
- Ensure compliance with MAPP policy and related policies, including Country Annexes and Country Profiles.
- Document all interactions and information in MAPP Navigator/Engagement+, Ariba, Aravo, Reltio, and other relevant systems.
- Verify proper contracting documentation and fair market value (FMV) calculations according to MAPP Policy, Country Annex, Country Profile, SOP, and MAPP Standards.
- Coordinate with Legal and Local Compliance to obtain approvals for exceptions and recommendations for questionable documentation.
- Troubleshoot system issues, create tickets, and follow up with the technical team to resolve transaction-related problems.
- Maintain effective communication with internal stakeholders and create informative training materials for new users and experienced employees alike.
Requirements
- Must-Have
- Team player
- Detail-oriented
- Fluency in English
- Compliance-oriented
- Excellent analytical skills
- Ability to learn and adapt quickly
- Excellent customer service skills
- Bachelor's degree (or equivalent experience)
- Strong communication and interpersonal skills
- Ability to work independently with limited supervision
- Proficiency in MS (Outlook, Excel, Word, PowerPoint)
- Ability to work under pressure handling multiple tasks
- Self-motivation, energy, and flexibility with a 'can-do' attitude
- Nice-to-Have
- Previous MAPP experience
- Understanding of FCPA terms
- Compliance controls understanding
- Ariba knowledge (for creating payments)
- MDGS knowledge (for reading vendor master data)
- SAP knowledge (for investigating failed payments)
Work Location and Requirements
This position is based in Costa Rica and requires the selected candidate to reside in the country to perform the job. Relocation is not offered, and related expenses are not covered.
Equal Employment Opportunity and Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
-
Community Engagement Specialist
hace 4 semanas
San José, San José, Costa Rica Sagan A tiempo completo**Community Engagement Specialist**At Sagan, we are seeking a highly skilled Community Engagement Specialist to join our team. As a key member of our community team, you will be responsible for developing and implementing strategies to increase member participation and engagement.**Key Responsibilities:**• Develop and execute community engagement plans to...
-
Crg Solutions Provider Engagement Specialist
hace 1 semana
San José, San José, Costa Rica Crg Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled Provider Engagement Specialist to join our team at Crg Solutions. In this role, you will be responsible for building and maintaining strong relationships with healthcare providers through effective communication and issue resolution.Key ResponsibilitiesFoster positive provider relationships through proactive...
-
Collection Specialist
hace 1 semana
San José, San José, Costa Rica Crg Solutions A tiempo completoAbout the RoleWe are seeking a skilled Collection Specialist to join our team at Crg Solutions. As a key member of our finance department, you will play a vital role in ensuring timely payments from healthcare insurance carriers.
-
San José, San José, Costa Rica Msd A tiempo completoAbout the RoleAs a Scientific Engagement Specialist at MSD, you will play a pivotal role in facilitating scientific exchange and fostering collaboration between our company and the scientific community.
-
Healthcare Support Specialist French
hace 4 semanas
San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completoAre you passionate about delivering exceptional customer experiences? We are seeking a Healthcare Support Specialist to join our team and provide top-notch technical assistance and product support to our customers.**Key Responsibilities**:- Provide technical support and troubleshooting assistance to customers- Accurately document all customer interactions...
-
Surgical Care Specialist
hace 4 semanas
San José, San José, Costa Rica Walsons Healthcare A tiempo completoWe are seeking a highly skilled perioperative care coordinator to provide surgical patients with exceptional care in recovery, procedure, and operating rooms at Walsons Healthcare.**Key Responsibilities:**• Stocking operating rooms with sterile surgical equipment, linens, and supplies.• Developing and implementing nursing care plans for surgical...
-
Healthcare Operations Manager
hace 1 semana
San José, San José, Costa Rica Permit Health A tiempo completoWe are looking for a dedicated individual to lead cross-functional projects as our Operations Specialist in the Philippines, working closely with our CEO.ResponsibilitiesDrive complex operations projects and support recruiting initiatives as we expand our network of 50-state licensed physicians.Create systems to manage and triage requests and interest from...
-
Community Engagement Specialist
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Community Engagement Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our Selling Partner Trust team, you will play a critical role in building lasting connections with our Selling Partners and driving their success.Key ResponsibilitiesMonitor forum answers and respond on...
-
Team Engagement Specialist
hace 4 semanas
San José, San José, Costa Rica Devlane A tiempo completoWe are Devlane, a software development company with a presence across all of LATAM, offering staff augmentation services to clients worldwide, with a focus on North America.As a Team Engagement Specialist, you will have the opportunity to shine and leave a footprint on the projects you are assigned to, working with modern small/medium businesses with growing...
-
Technical Support Specialist
hace 9 horas
San José, San José, Costa Rica Imprivata A tiempo completoImprivata is a leading provider of healthcare technology, and we're seeking a highly skilled Technical Support Specialist to join our team. In this role, you'll provide top-notch IT support to our clients, prioritizing requests and escalating complex issues as needed.Job SummaryThe Technical Support Specialist will be responsible for supporting PCs, Macs,...
-
Customer Engagement Strategist
hace 3 semanas
San José, San José, Costa Rica Now Digital Talent A tiempo completoA leading Digital Marketing Agency in Costa Rica seeks a Loyalty and Rewards Specialist to enhance and implement campaigns covering new clients, first-time depositors, and inactive players. The successful candidate will work with the Digital Marketing agency to create sales campaigns aiming to increase existing Rewards membership spend and help grow the...
-
Business Development Communications Specialist
hace 3 semanas
San José, San José, Costa Rica Johnson & Johnson A tiempo completoDiversity, Equity & Inclusion are fundamental to our continued innovation and impact on the health of over 1 billion patients and consumers worldwide.We strive for a workplace where everyone is valued and respected, regardless of their background or identity.Communication Specialist - We are seeking a skilled professional to develop and implement effective...
-
Lab Infrastructure Specialist
hace 2 semanas
San José, San José, Costa Rica Object Technology Solution A tiempo completo**About us:**OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...
-
Operations Associate for Behavioral Healthcare
hace 2 semanas
San José, San José, Costa Rica Emora Health A tiempo completo**Mission-Critical Operations Role at Emora Health**We are seeking an exceptional Operations and Support Associate to join our team at Emora Health. In this critical position, you will play a vital role in ensuring patients receive the care they need, and our organization can reach the most patients with the highest quality of care.**Key...
-
Senior Medical Communications Specialist
hace 9 horas
San José, San José, Costa Rica Pfizer A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Medical Communications Specialist to join our team at Pfizer. As a key member of our Medical Affairs department, you will play a critical role in disseminating scientific knowledge and insights to healthcare professionals and internal stakeholders.
-
Accounting Specialist
hace 4 semanas
San José, San José, Costa Rica World Network Systems A tiempo completo**Accounting Specialist**World Network Systems is a dynamic company that provides an innovative, high-quality and cost-effective employee engagement experience. We are seeking an Accounting Specialist to help us grow.**Key Responsibilities**:- Manage all accounting functions including accounts payable, accounts receivable, payroll, and payroll processing.-...
-
Clinical Specialist
hace 1 mes
San José, San José, Costa Rica Boston Scientific A tiempo completoAbout the RoleWe are seeking a highly skilled Clinical Specialist to join our team at Boston Scientific. As a Clinical Specialist, you will play a critical role in supporting our customers in the medical device industry.Key ResponsibilitiesProvide clinical support to customers in the field, including troubleshooting and programming of medical devices.Develop...
-
Patient Support Specialist
hace 3 semanas
San José, San José, Costa Rica Iceberg Health Injury A tiempo completoRole OverviewAt Iceberg Health, we are seeking a skilled Patient Support Specialist to join our team. This role involves providing exceptional support to patients, their families, and healthcare providers. The successful candidate will be responsible for conducting outreach, gathering and updating information, and facilitating communication between...
-
Professional Patient Liaison Specialist
hace 1 semana
San José, San José, Costa Rica Iceberg Health Injury A tiempo completoCompany OverviewIceberg Health Injury is a leading healthcare provider dedicated to delivering exceptional patient care and services.SalaryThe estimated monthly salary for this position is between $351,032.75 and $403,852.40.Job DescriptionThe Patient Liaison Specialist will play a crucial role in interacting with current and potential patients, ensuring...
-
Human Resources Specialist
hace 2 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoHuman Resources SpecialistBilling itself as a company committed to career development, Bill Gosling Outsourcing is seeking an experienced Human Resources Specialist to join its team.Key Responsibilities:Assist in the development, coordination, and administration of company programs, policies, and procedures.Address health and safety concerns and implement...