Senior Quality Assurance Specialist

hace 4 días


San José, San José, Costa Rica Iceberg Health Injury A tiempo completo

Job Summary:

We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Iceberg Health Injury. In this role, you will be responsible for developing and implementing quality control procedures to ensure adherence to clinic standards and regulatory requirements.

Responsibilities:

  • Conduct regular audits of clinic operations, including patient appointments, treatment protocols, and documentation practices.
  • Monitor patient feedback and satisfaction surveys to identify areas for improvement and implement corrective actions as needed.
  • Collaborate with clinic management and staff to address quality issues and implement process improvements.
  • Provide training to clinic staff on quality control protocols, compliance standards, and best practices for patient care.
  • Ensure compliance with all relevant healthcare regulations, including HIPAA, OSHA, and state licensing requirements.
  • Coordinate with external auditors and regulatory agencies during inspections and audits.
  • Analyze data and generate reports on quality control metrics, trends, and performance indicators.
  • Lead quality improvement initiatives to enhance patient outcomes and satisfaction.
  • Stay informed about industry best practices and emerging trends in chiropractic care and quality assurance.

Requirements:

To be successful in this role, you should have a Bachelor's degree in healthcare administration, quality management, or a related field, and a minimum of 3-5 years of experience in healthcare quality control or quality assurance. A Master's degree is preferred. You should also have strong analytical skills, attention to detail, and excellent communication and interpersonal skills.

Salary:$80,000 - $110,000 per year, depending on experience.



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