Quality Assurance Specialist

hace 1 mes


San José, San José, Costa Rica WNS Global Services A tiempo completo

At WNS Global Services, we are seeking a Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will play a vital role in ensuring the highest standards of quality in our clinical review process.

About the Role

The Quality Assurance Specialist will be responsible for conducting thorough audits and reviews to ensure accuracy and completeness of cases, as well as compliance with regulatory requirements. This includes:

  • Conducting regular audits to identify areas for improvement and implementing corrective actions;
  • Developing and maintaining quality management programs and initiatives to drive excellence in our clinical review process;
  • Collaborating with cross-functional teams to ensure seamless communication and coordination;
  • Maintaining accurate records and reports to track progress and identify areas for improvement.

This is an exciting opportunity for a motivated and detail-oriented individual to join our team and contribute to the delivery of high-quality services to our clients.

What We're Looking For

We are looking for a highly skilled and experienced Quality Assurance Specialist who can bring their expertise and passion for quality to our team. The ideal candidate will have:

  • A minimum of 1-2 years of experience in quality assurance or a related field;
  • Excellent analytical and problem-solving skills, with the ability to work independently and collaboratively as part of a team;
  • Strong verbal and written communication skills, with the ability to present complex information in a clear and concise manner;
  • A strong understanding of medical terminology and anatomy, as well as contracts maintained by Assessment unit;
  • Ability to speak English fluently, with excellent presentation and communication skills.
Compensation and Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, retirement savings plan, and paid time off.

About WNS Global Services

WNS Global Services is a leading provider of business process management (BPM) services. We deliver end-to-end BPM solutions that help our clients improve operational efficiency, reduce costs, and enhance customer experience. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that meet their goals and objectives.



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